Lucas De Souza
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Lucas De Souza Email & Phone Number

Application System Engineer | Atlassian Administrator | Automation enthusiastic at flaconi
Location: Berlin, Berlin, Germany 8 work roles 1 school
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Current company
flaconi
Role
Application System Engineer | Atlassian Administrator | Automation enthusiastic
Location
Berlin, Berlin, Germany
Company size
253 employees

Who is Lucas De Souza? Overview

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Quick answer

Lucas De Souza is listed as Application System Engineer | Atlassian Administrator | Automation enthusiastic at flaconi, a company with 253 employees, based in Berlin, Berlin, Germany. AeroLeads shows a matched LinkedIn profile for Lucas De Souza.

Lucas De Souza previously worked as Application System Engineer at Flaconi and IT Support Technician at Flaconi. Lucas De Souza holds Diploma In Information Technology, Computer Software Technology/Technician from Instituto Federal De Edução E Ciências Do Estado De São Paulo.

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Email format at flaconi

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flaconi

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Profile bio

About Lucas De Souza

As an Application System Engineer, I specialize in solving complex challenges and optimizing software systems. My focus is on streamlining processes, automating repetitive tasks, and ensuring seamless operations for cross-functional teams.🚀 Key Skills and Experience:* Technical Expertise:- Atlassian Administration: Proficient in configuring and maintaining Jira instances, managing user access, and customizing workflows.- Jira Service Management Advocate: Leveraging Atlassian best practices across different departments to enhance incident management, change management, request fulfilment, and problem resolution.- Jira Automation: Crafting no-code rules to automate routine tasks, such as alerting agents on high-priority issues or reopening resolved tickets based on customer comments.- Make.com Automation: Contributing to integrating Make.com tools into our ecosystem, driving efficiency, and reducing manual effort.- APIs Unite: Passionate about connecting third-party APIs with Jira Service Management for seamless system communication.- Level 3 Application Support: Troubleshooting is my superpower. I dive deep into issues, analyze logs, and provide timely solutions to keep applications running smoothly.- Google Workspace & Okta Admin: Managing user accounts, permissions, and authentication across Google Workspace and Okta platforms.* Collaborative Mindset:- Process Design: Collaborating with cross-functional teams to design efficient workflows aligned with organisational goals.- Agile Methodologies: Applying agile principles to enhance project delivery, adapt to change, and foster continuous improvement.- Design Thinker: I approach problems with a design mindset. User-friendly processes and intuitive workflows are my goals.* Knowledge Sharing Advocate:- Knowledge is Power: I believe in sharing insights. Whether it’s a lunch-and-learn session or detailed documentation, I’m all about spreading knowledge.- LinkedIn Learning, Books & Udemy Junkie: Constantly upskilling by devouring courses and books on the latest tech trends.🌟 Why Connect? I thrive on solving technical challenges, fostering innovation, and contributing to high-performing teams. Let’s connect to explore synergies, share insights, and drive excellence in IT operations.

Current workplace

Lucas De Souza's current company

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flaconi
Flaconi
Application System Engineer | Atlassian Administrator | Automation enthusiastic
germany
Website
flaconi.de
Employees
253
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8 roles

Lucas De Souza work experience

A career timeline built from the work history available for this profile.

Application System Engineer

Current
Flaconi

Berlin, Germany

- Automation Development:Design and implement automated solutions to streamline repetitive tasks and improve efficiency.Utilize Python scripting to create custom automation scripts.Collaborate with cross-functional teams to identify areas for automation.- API Integration and Management:Work with various APIs to integrate systems and enhance data flow.Use.

May 2024 - Present

It Support Technician

Flaconi

Berlin, Germany

May 2023 - May 2024

Junior It Support Technician

Flaconi

Berlin, Germany

Feb 2022 - May 2023

Delivey Driver

Glocally (Yc W22)

Munich, Bavaria, Germany

Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.

Oct 2021 - Feb 2022

Information Technology Support Technician

Imagine Communications Group

Dublin City, County Dublin, Ireland

  • Identify user issues, diagnosing problems, and delivering workablesolutions via phone and email.
  • Providing a high level of technical support to customers, working with themto resolve end-user problems on a broad base of wireless and fixed-linetechnologies.
  • Actively seeking opportunities to improve clients’ IT systems and IToperations.
  • Record events and problems and their resolution to the logs.
  • Escalate unresolved issues to the next level of support.
Sep 2020 - Sep 2021

General Operative Supervisor

Apleona Group

Dublin, Ireland

- Supervised cleaning crew team.- Communicated with corporate clients and crew.- Tracked inventory and submit orders.- Maintained company equipment.- Checked on cleaning staff at various sites to ensure compliance withcompany standards.- Ensured all associates have sufficient cleaning supplies and theknowledge of how to use them.

Jul 2019 - Sep 2020

Janitor

Apleona Group

Dublin, County Dublin, Ireland

  • Cleaning of office & furniture by hoovering, dusting, and polishing.
  • The emptying of all waste bins and removing them to designated areas.
  • Mopping & disinfecting all WC floor surfaces and replenishing bathroom supplies.
  • Provide cover in other areas in times of sickness and holidays when requested by the Line Manager.
  • Assign personnel to established work areas or project duties.
Sep 2018 - Jul 2019

Information Technology Support Specialist

Chocolate Araucária & Geléia Dos Monges

Campos Do Jordão, São Paulo, Brazil

  • Ensuring that all user issues resolved with agreed service level time frames.
  • Install and configure computer hardware, software, systems, networks, printers.
  • Managing access and assigning appropriate permissions to ensure the security of information.
  • Setting up the new user's accounts.
  • Testing new technologies.
  • Updating the company website using HTLM 5, CSS3, JavaScript, and C#.
Jan 2014 - Jul 2018
Team & coworkers

Colleagues at flaconi

Other employees you can reach at flaconi.de. View company contacts for 253 employees →

SA Syed Ali Imran Syed Ali Imran Colleague at Flaconi Munich, Bavaria, Germany, Germany View → MK Mandy Kühn Mandy Kühn Colleague at Flaconi Landsberg, Saxony-Anhalt, Germany, Germany View → AI Anja Ilić Anja Ilić Colleague at Flaconi Germany, Germany View → UK Ulrike Kaspar Ulrike Kaspar Colleague at Flaconi Berlin, Berlin, Germany, Germany View → SM Saurabh Mapari Saurabh Mapari Colleague at Flaconi Berlin Metropolitan Area, Germany View → IC Isabella Chin Isabella Chin Colleague at Flaconi Berlin, Berlin, Germany, Germany View → SP Sofiya Petrenko Sofiya Petrenko Colleague at Flaconi Berlin, Berlin, Germany, Germany View → VN Valentina Neira Valentina Neira Colleague at Flaconi Berlin, Berlin, Germany, Germany View → SM Sehaj Malik Sehaj Malik Colleague at Flaconi Addis Ababa, Ethiopia, Ethiopia View → RM Rihani Mohamed Rihani Mohamed Colleague at Flaconi Halle, Saxony-Anhalt, Germany, Germany View →
1 education record

Lucas De Souza education

  • Instituto Federal De Edução E Ciências Do Estado De São Paulo
    Instituto Federal De Edução E Ciências Do Estado De São Paulo
    Computer Software Technology/Technician
FAQ

Frequently asked questions about Lucas De Souza

Quick answers generated from the profile data available on this page.

What company does Lucas De Souza work for?

Lucas De Souza works for flaconi.

What is Lucas De Souza's role at flaconi?

Lucas De Souza is listed as Application System Engineer | Atlassian Administrator | Automation enthusiastic at flaconi.

Where is Lucas De Souza based?

Lucas De Souza is based in Berlin, Berlin, Germany while working with flaconi.

What companies has Lucas De Souza worked for?

Lucas De Souza has worked for Flaconi, Glocally (Yc W22), Imagine Communications Group, Apleona Group, and Chocolate Araucária & Geléia Dos Monges.

Who are Lucas De Souza's colleagues at flaconi?

Lucas De Souza's colleagues at flaconi include Syed Ali Imran, Mandy Kühn, Anja Ilić, Ulrike Kaspar, and Saurabh Mapari.

How can I contact Lucas De Souza?

You can use AeroLeads to view verified contact signals for Lucas De Souza at flaconi, including work email, phone, and LinkedIn data when available.

What schools did Lucas De Souza attend?

Lucas De Souza holds Diploma In Information Technology, Computer Software Technology/Technician from Instituto Federal De Edução E Ciências Do Estado De São Paulo.

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