I am a positive and attitude person looking to grow in my professional career. I like challenges that take me out of my comfort zone due to changes that mean growing. My main ability is to provide high customer standards for a company. Regarding my last experience, I learned customer is the most valuable thing in a company so I am used to providing high results based on high standards. Moreover, I love people so I love to work in a multicultural environment.
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Head Hostess @ Boca GrandeCoast Bcn Sl Jun 2023 - PresentBarcelona, Catalonia, Spain- Reservations at the restaurant and cocktail bar (Boca Chica)- Organization for private events at our second floor The Apartment-Customer service (preservice/ service/ postservice)-Individual and customised inquiries -Administration tasks: payments, invoices, contracts-Management and problem solving -
Reservation And Hosting ManagementGo Beach Club Apr 2022 - Sep 2022Barcelona, Cataluña, España- Reservations management: dealing with promotors/intermediary, selling at door, web management- Online stock management and revenue - VIP management- Hosting for artist - Operative management- Problem solving
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Junior Product ManagerPoolbiking Barcelona Sep 2021 - Apr 2022Barcelona, Cataluña, España- Content planification and creation for social network- American market research- Competitor analysis- Creation and development of new products- Launch of product- Follow up development of different stages- Participation in the writing of content -
E-Retail ManagerAristopet.Com May 2021 - Jul 2021Madrid, Comunidad De Madrid, España- Management and organization of ecommerce- Sales analysis- Cost control- Supply management through stock- Benchmarking: market study to obtain a competitive rate position- Commercial management with suppliers and other interested parties- Pricing- Content update -
Junior Product ManagerCarefood Es Oct 2020 - May 2021- Creation of the marketing plan and control of the KPi's- E-commerce management: content management and control as well as orders and stock Campaigns creation: social media campaigns for lead generation Email marketing: A/B testing campaigns and landing page creation Instagram and FB: creation of creatives, copies and sales funnels- PR and advertising campaign management: influencers, brands, magazines and companies in the food industry- New product launches: Benchmarking Search… Show more - Creation of the marketing plan and control of the KPi's- E-commerce management: content management and control as well as orders and stock Campaigns creation: social media campaigns for lead generation Email marketing: A/B testing campaigns and landing page creation Instagram and FB: creation of creatives, copies and sales funnels- PR and advertising campaign management: influencers, brands, magazines and companies in the food industry- New product launches: Benchmarking Search, contact and negotiation with suppliers and other professionals involved in the launching process. Follow-up of the different phases of product launches. Show less -
Assistant Marketing ManagerDaggout Oct 2020 - May 2021Barcelona, Cataluña, España- Creation of user experience and usability within the app.- Social media content creation and planning: Instagram, Wordpress and LinkedIn Community manager- Copy production- ASO: research, keyword selection and creation of thumbnails for App Store and Play StoreOrganization, planning and management of paid campaigns
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Transportation SpecialistAmazon Oct 2019 - Apr 2020Barcelona Y Alrededores, España-Analytical and operation management regarding demand -Customer service looking for customer obsession-To lead focus team and do strategic meetings improving high standard levels -
Country Manager AssistantWeekendesk May 2019 - Sep 2019Barcelona Y Alrededores, España- To manage client portfolio supporting them on the website- To create online content to promote the services of the customers on the website, regarding the last percentage of sales above- Did market research for competitive services -
International Customer ServiceLeading2Apps Aug 2018 - May 2019-To support customer needs-To organize future tasks in order to reduce costs-To lead the communication between different companies involved in the services provided
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Guest RelationsAc Hotels Apr 2018 - Jun 2018Barcelona- To provide information and support the customer in them needs- To improve customer service regarding common needs -
Accounting Administrative AssistantAc Hotels Oct 2017 - May 2018Barcelona, Cataluña, España- To manage payments receipts, bills, balance sheet, and profit and loss account- To analyze loses taking into account past years
Eva Romero Skills
Eva Romero Education Details
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Programa Superior Online De Marketing Digital -
Postgraduate In Revenue Management, Digital Marketing And Customer Experience -
Hospitaly Management
Frequently Asked Questions about Eva Romero
What company does Eva Romero work for?
Eva Romero works for Coast Bcn Sl
What is Eva Romero's role at the current company?
Eva Romero's current role is Head Hostess @ Boca Grande.
What schools did Eva Romero attend?
Eva Romero attended Esic Business & Marketing School, Universitat Autònoma De Barcelona, Universitat Autònoma De Barcelona.
What skills is Eva Romero known for?
Eva Romero has skills like Deportes, Medios Sociales, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Trabajo En Equipo, Catalan, Photoshop Elements, Team Working, Intercultural Communication, Critical Thinking.
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Eva Romero
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