E Vasanth Kumar ☁️ Email & Phone Number

Bengaluru, KA, IN

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

India

Bangalore

Bangalore

• Initiated the designing and development of Exchange DR plan for EMEA region.
• Involved with L2/L3 support to understand the Canadian Messaging systems to upgrade it from Exchange 2010 to Exchange 2013.
• Planned and transitioned Canadian messaging environment from Exchange 2010 to Exchange 2013.
• Executed processes for configuration and redirection of applications server using Exchange Server as a relay.
• Fine-tuned all the email gateways (McAfee Email Gateway and SAAS).
• Fixed replication issues in Australian site by finding the problematic DC and troubleshooting it.

Bengaluru Area, India

• Experience of handling a US based pharmaceutical giant’s environment with 25000 thousand mailboxes.
• Regulated the work in accordance to the timeline, recorded the reason if the work cannot be completed in the given timeline.
• Installing and Configuring Exchange server 2003/2007/2010.
• Mail flow in Exchange 2003 and Exchange 2007, Exchange server 2010.
• Sound knowledge of migration from Exchange 2003 to Exchange 2010 & Exchange 2007 to Exchange 2010.
• Daily user support, on-call rotation, SMTP troubleshooting, SPAM filter configuration, and Exchange 2003 maintenance.

Mumbai Area, India

• Was responsible for mail flow between Exchange 2010 on premise to O365 and to external domains.
• Installation, Configuration, administration of lync 2010 server roles(SQL Back-End Server, Edge, CWA, Archiving, Monitoring, Director, Mediation)
• Handled all kinds of outlook issues like outlook connectivity and mail flow issues & Lync client sign-in issues.
• Also handled server maintenance which includes mailbox restore, mail flow issues, anti-spam & message hygiene, installation of latest Rollup updates.
• Providing Technical assistance to the team whenever it’s required.
• Ensuring total comfort level and relationship management with customers through effective communication & commitment management.

• Sr Support Engineer – Microsoft Enterprise Messaging Support(Lync,OCS 2007 R2 & Exchange)Responsible for delivering top-quality support to US enterprise customers.
• At Wipro worked as a Microsoft Premier Support Engineer in Exchange Connectors Team.
• Handled Wipro internal Escalation calls for Microsoft Exchange Connectors team.
• Mentoring new hires on troubleshooting and case management.
• Taking Triages within the team, sharing information documents and articles, creating cube notes.
• Areas of expertise include knowledge email transmission, DNS, SMTP, POP3, IMAP4, as related to the security and function of the Exchange server family.