Eva Sinclair Email & Phone Number

Telford, Gb

Wauwatosa, Wisconsin, Us

Hemel Hempstead, Hertfordshire , Gb

Hemel Hempstead, Hertfordshire , Gb

London, England, Gb

A new role within Recruiting Group, to formulate and maintain resource and capacity planning models to ensure sufficient resources are in place to meet demand for Army recruitment.Co-ordinate and analyse workforce tracking processes and information, ensuring SLAs are being met across all stages of the pipeline.

London, England, Gb

Summary – Brought in to RPP to support the implementation of a new Target Operating Model (TOM) change programme, initially to manage a 9 month recruitment programme to source 120 new commercial recruiters in 2017, followed by supporting the Regional Operation in embedding the new changes in 2018/19. KEY ACHIEVEMENTS♦ Designed and project managed a volume summer recruitment drive, against very challenging financial and time constraints, which saw RPP deliver circa 95% of 120 new Recruiters into the Regional Operation by December 2017, within a 2% margin of a £3.6 million salary bill. ♦ Recruited and trained a new team to manage a robust 4-tiered competency-based recruitment process, that included bespoke Briefing and Assessment Days, handling over 6000 applications for roles spread across 68 recruiting offices in the UK.♦ Supported the Regional Operation in embedding the TOM transformation programme, including the production of new bespoke Standard Operating Instructions (SOIs) with tough KPIs, to manage circa 160 Recruitment professionals in 68 offices, handling over 70,000 soldier applications against new stretching RPP targets for soldier recruitment in 18/19.

Havant, Hampshire, Gb

GetMyFirstJob: A rapidly growing Social Enterprise, looking to lead in the field of Apprenticeship recruitment♦ Summary - Joined at a critical point during the rapid expansion of this start-up company, to support with the 400% projected growth in staffing levels (from 15 to 75 in a 6 month period), and the stretching sales targets set following recent significant investment for their web-based Apprentice recruitment platform.KEY ACHIEVEMENTS♦ Vital advice & guidance given to the Board around product development and positioning in a climate of uncertainty around the new Apprenticeship levy.♦ Set up the new field-based Account Management team, providing mentoring & coaching to embed a strong sales-focused ethos in the wake of new product launches.♦ Put in place a new client segmentation strategy for the existing client base of Colleges and Training Providers, to ensure precision focus for stretching new retention & growth targets.

Nottingham, Nottinghamshire, Gb

Protocol: A leading RPO business in the Further Education sector.♦ Summary - Accountable for over 80% (£5m in GM) of the overall Sales budget, I remodeled and transformed the temporary and permanent new business recruitment desks, to achieve challenging year on year growth targets of over 75% (£1m of GM).KEY ACHIEVEMENTS♦ Responsible for over 60 Nottingham-based call centre staff and field based sales managers, in the delivery of temporary and permanent recruitment and pool management solutions across 100+ colleges and 6,000 contracted lecturers and assessors in the FE sector.♦ Ensured a concerted drive for new business growth, through innovative client segmentation & marketing strategies in line with a newly commissioned competitor review of the FE marketplace. Growth areas included new desks to match growth in Apprenticeship funding and improvements to the PSL tender submission process, which led to winning 5 tenders in 2015, worth approximately £4m in revenues.♦ Worked to create a cultural shift in Operational & Sales teams, towards more positive and accountable behaviours, supported by enhanced commission structures, training opportunities and new financial KPIs.♦ Successfully achieved vital margin enhancement through better rate negotiation and the introduction of a new tiered pricing structure, whilst at the same time improving the stability of revenue streams, through contract negotiation to introduce exit clauses and more favourable terms. This was balanced with a new Quality Charter for key clients, to improve the perception of the Protocol service offering and elevate us above the competition.♦ Increased GM contribution of department, through operational efficiency savings following a restructure in 2015, with subsequent increased investment in doubling the capacity of the new business team to achieve annual growth targets.♦ Championed an updated CRM system to ensure improvements in targeted marketing and client trend analysis.

Nottingham, Nottinghamshire, Gb

♦ Summary - Accountable for 95% of the temporary staffing budget (£40m+ in revenues) I propelled Protocol into the position of market leader in Further Education RPO recruitment through my leadership of the field-based Sales teams.KEY ACHIEVEMENTS♦ Strategic sales responsibility for over 50 of the largest core accounts, managed by 6 regional Sales Managers and over 25 client-based recruiters.♦ Recorded record profit levels in first two years of appointment (£5m+ in revenues), following a departmental restructure to increase capacity in Regional sales teams and the introduction of new operational and financial KPIs.♦ Significantly boosted candidate attraction, through a better strategic focus in online resources.♦ Improved Customer service feedback rates through successful implementation of client SLAs and improved efficiencies in customer service processes and back office functions.

Nottingham, Nottinghamshire, Gb

KEY ACHIEVEMENTS♦ Management of 12 core client accounts and regional new business growth, generating over 20% (£10m+ in revenues) of the total temporary sales budget. Played a major role in attracting over 10 new client colleges in one year. Successful in winning three new business tenders worth approximately £3 million in revenue.

Bachelor'S Degree, Geography

Level 3 Cmi In Managament