Eva Singh Assoc Cipd Email & Phone Number

Dublin, Ie

Dublin, County Dublin, Ireland

Managing international benefit design and administration and programs through the employee life cycle.Lead in localizing benefits by country that aligns with WP Engine's global benefit programs and policies.Leading the benefit renewals in Ireland, UK, Australia, Bulgaria and Poland with international brokers along with leading employee communications for each location.Manage and maintain relationships with our international benefit vendors.Owning the data entry process for employee benefits in Workday.Supporting employee compensation and benefit questions for all international employees.Partnering closely with international payroll on compensation and benefits changes.Own the content management in partnership with the Total Rewards team of our international total rewards policies and programs on our intranet site.Responsible for compensation data governance including ownership and maintenance of our job architecture, salary structures, and sales commissions targets in Workday.Assisting in the annual compensation planning process, including merit, promotions, bonus and equity.Participating in global compensation surveys to collect and analyze competitive salary information.Providing ad hoc compensation analytics to support the Total Rewards team.Providing market insights such as competitive market trends for our international locations.Helping to support total rewards statements internationally and the rollout of new Workday features.Continually evaluating for and implementing process efficiencies.

Dublin City, County Dublin, Ireland

UK & Ireland benefits & leave subject matter expert.Responsible for annual benefit renewals and maintaining relationships with benefit providers and external vendors of services. Using Workday and Darwin as benefit platforms.Responsible for assisting with the administration of all benefits and retirement programs, including healthcare, life insurance, short- and long-term disability and pension plans.Responsible for completing any HR transactional activities associated with the employee life cycle and as defined by the HR processes, for example: family leave, absence management, benefit enrolment and selection processes.Taking responsibility for keeping up to date on legislative, HR policy and process developments, highlighting and implementing any procedural changes.Continuous process improvement of internal processes and procedures.Implementing changes to our HR system by improving reporting, compatibility and functionality to Equifax benefits packages and ways of working.Completing regular benefit audits and reconciliations to ensure data accuracy and maintaining compliance requirements.

County Dublin, Ireland

UK & Ireland employee benefits subject matter expert.Responsible for annual benefit renewals and maintaining relationships with benefit providers and external vendors of services. Responsible for completing any HR transactional activities associated with the employee life cycle and as defined by the HR processes, for example: family leave requests, absence management, benefit enrolment and selection processes, resignations etc.Educating employees in the use of internal HR Systems and employee entitlements in relation to HR policies.Taking responsibility for keeping up to date on legislative, HR policy and process developments, highlighting and implementing any procedural changes.Continuous process improvement of internal processes and procedures.Implementing changes to our HR system by improving reporting, compatibility and functionality to Equifax benefits packages and ways of working.Completing regular benefit audits and reconciliations to ensure data accuracy and maintaining compliance requirements.Providing relevant cover and support to other HR team members as required.

Dublin, Leinster, Ireland

First point of contact for all HR queries. Promoted employee and manager self-service. Supported Irish (1000+) employees.Continuous process improvement and implementation of new policies and processes.Provided references for existing and past employees. Maintained employee files in line with GDPR. Provided an advisory service to employees ensuring that they are fully aware of their rights and entitlements. Managed staff relationships, promptly responding to queries and managing expectations. Generated letters and relevant paperwork relating to all HR related administration. Ad hoc duties as required to support the HR department. Administered Maternity/Paternity/Parental/Annual Leave.

Leopardstown

First point of contact for all HR queries. Provided comprehensive high quality support across employee life-cycle activities via ticketing system, phone, email or face to face as required.Supported Irish (1000+) and South African (70) employees in a standalone HR Advisor roleExperienced in supporting Sweden and United Kingdom employees.Administration of all starter paperwork and benefit enrollment. Coached, trained and developed entry level HR Advisors as appropriate. Supported payroll activities on behalf of HR. Provided advice, guidance and support to People Leaders on employment relationship matters including but not limited to: absence management, performance management, clarification of terms and conditions of employment, termination of employment, flexible working arrangements. Managed staff relationships, promptly responded to queries and managed expectations. Provided support and advice on employment legislation queries. Managed contract renewal process. Administered Maternity, Paternity, Parental, Annual Leave etc. Continuous process improvement and implementation of new policies and processes. Part of Workday implementation and data validation project team. Responsible for the design and delivery of the employee Induction process. Involved in employee engagement projects.Completing any ad hoc duties as required to support the HR department.

Blanchardstown, Dublin 15

Building and sustaining an extremely high level of skills centered on sophisticated customer handling and superior communication. Ensuring all information related to customer issues is logged and tracked. Providing a quick and thorough understanding of customer priorities and identify key improvement areas. Understanding customer needs & act with the customer in mind.Providing up-selling, cross-selling and account retention services as directed or needed. Achieving Quality, Satisfaction & Metric driven Targets as set out by Supervisor. Utilizing discretion and deliver timely judgments with the primary goal of resolving the client problem and retention of a satisfied customer.Establishing relationships and closely coordinate with your team, supervisor, manager and various departments to completely resolve inquiries.

Santy, Dublin 9

Leading projects, working under pressure and meet deadlines.Managing a team of technical support representatives. Achieved target goals by adhering to established policies. Assisted representatives in finding a suitable solution to resolve customer issues. Team Lead duties including and not limited to successful training of entry and junior level technicians to ensure successful integration to the team, call coaching, performance management etc. Resolved escalated issues. Training of Junior level techs and end users on software application troubleshooting and hardware installation / configuration. Providing timely responses to client and management requests.Promoting ownership and end-user satisfaction.Solving complex issues. Working in diverse cultural and challenging professional environments. Systems: Windows, Mac, Internet, Email, Local Area Network (LAN), Modems, Routers, Servers, Landlines, Firewalls. Encouraging, motivating and providing recognition. Able to convert technical knowledge into easily understood terms.

Dublin

Checkout Assistant working as cashier. Stock management and inventory duties.Managing the Deli counter as required. Responsible for opening and closing the store.

Dublin 4

Managing the Customer Service desk, fielding customer queries and complaints. Self service administrator, assisting customers with the self service till system. Training new employees.

Dublin 9

Cleaning and servicing of rooms. Customer service and assisting tourists / guests. Seasonal contract from May - September. Worked there 2004, 2005 & 2006.

Dublin 11

Working in a production line - producing sandwiches and salads for Freshways and Aer Lingus. Received in depth training on cleanliness and food hygiene / safety. Also promoted to Quality Analyst - responsible for checking quality of produced food items.

Dublin 9

Cleaning and servicing of rooms. Customer service and assisting tourists / guests. Seasonal contract from May - September. Worked there 2004, 2005 & 2006.

Dublin 9

Cleaning and servicing of rooms. Customer service and assisting tourists / guests. Seasonal contract from May - September. Worked there 2004, 2005 & 2006.

Tallinn, Estonia

Sales Assistant with experience in various areas of a large department store: Footwear, Clothing, Food. Checkout assistant working cashier, Stock taking and replenishment. Arranging store display windows.

Associate Cipd, Hr Management, Assoc Cipd

Activities and Societies: Modules completed: Business Issues & Context of HRM Reward Management Employment Law Resourcing & Talent.

Business Management Cert Y1, Accounting And Business Management

Activities and Societies: School ChoirBusiness Management