Eva Sonesson

Eva Sonesson Email and Phone Number

Retired Senior Project Manager at Boliden @ Boliden
stockholm, stockholms lan, sweden
Eva Sonesson's Location
Greater Stockholm Metropolitan Area, Sweden
Eva Sonesson's Contact Details

Eva Sonesson personal email

n/a
About Eva Sonesson

My objective is to work in an exciting and challenging job where I can leverage my broad experience of leading complex change projects and further develop as a leader. I am a committed and energetic project manager with a solid experience of complex change management projects, on a local as well as international level. Track record of delivery according to agreed quality, deadlines and budget.- Documented leadership and communication skills with focus on change management.- Interpersonally skilled and able to show seniority and take a structured and balanced view. Inspires trust and respect.- Extensive hands on experience of team-building, including the special challenge of making diverse teams around the world work well together and deliver.- Tackles difficult issues with strong analytical thinking and structured approach. Ability to create a constructive structure and to facilitate by making complexity simple.- Ability to handle multiple projects in parallel and to respond quickly to changing priorities.- Project Management certification: IPMA B and PRINCE2Specialistområden: Change management, project management, ERP implementation, service transition, outsourcing, customer service, consolidation of logistics and customer service, experienced leader (teams of >50 people)

Eva Sonesson's Current Company Details
Boliden

Boliden

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Retired Senior Project Manager at Boliden
stockholm, stockholms lan, sweden
Website:
boliden.com
Employees:
1404
Eva Sonesson Work Experience Details
  • Boliden
    Senior Project Manager
    Boliden May 2017 - Present
    Stockholm, Sverige
    Responsible for implementation and transformation projects with both business- and IT content.
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  • Postnord
    Senior Project Manager
    Postnord Jan 2013 - Apr 2017
    Stockholm
    As a Senior Project Manager I was responsible for 3 Nordic projects. My last project was to implement Salesforce CRM-system, including many integrations, in Sweden and Finland for approximately 1000 users. One of the challenges beside Change Managment and coplex integrations was a new delivery model with our vendor which had many issues. Before that I was leading a project to design and implement one EDI solution within Production and a Fleet Management project where processes and system tools (SAP) were streamlined for the whole corporation. In PostNord I have extended my experience of working with complex project methods and my understanding of the challanges in IT projects.
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  • St1 Energy Ab
    Business Change, Senior Project Manager
    St1 Energy Ab Feb 2011 - Dec 2012
    Stockholm, Sverige
    Project Managing two major change projects related to remigration of services conducted in Shell offshore Service Centres and change of ERP system (from SAP to IBS). Critical projects, with extremely tight timeline, enabling efficiency when merging Svenska Shell into St1 Energy. Projects successfully delivered on very tight timelines, remigration done in 5 months and change of ERP system in 9 months. 25 MSEK/year cost savings. Prerequisite for other cost savings of about 120 MSEK. Organizational level 2 with 4 direct reports, implementation team of about 15 people.
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  • St1 Energy Ab
    Business Controller Manager
    St1 Energy Ab Dec 2010 - Feb 2011
    Stockholm, Sverige
    Managing team of Business Controllers. Responsible for coordinating P/L planning as well as follow up through Management Information. Providing analysis and support to the businesses. Organizational level 2 with 6 direct reports
  • Shell
    Customer Service Relocation Migration European Project Manager
    Shell Oct 2002 - Feb 2011
    Accountable for end to end migration of primarily Customer Services activities from onshore locations to one of the Global Super Centres (Manila in Philippines, Cape Town in South Africa and Krakow in Poland). Also accountable where applicable for implementation of the Customer Facing functionality in Global SAP (change of ERP system). Very sensitive and complex change program requiring extensive stakeholder management across the world. Personally ensured projects were set up in an efficient way and managed the delivery on time and within budget. Managed multiple projects in parallel, totally 8 projects. primarily migrations from Europe but also one international project covering over 50 countries (International Aviation and Marine). Providing direction and coaching to project managers and ensuring best practice sharing. The Customer Service Relocation programme delivers annual pre-tax benefits of about 70 MUSDs from 2015 onwards, “my” projects accounts for about 40% of these benefits. Level 4 in the Global organization with 8 direct reports, with project teams included about 60 people.
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  • Shell
    Nordic Csom Implementation Manager
    Shell Jun 2005 - Aug 2008
    Managing implementation of a global Customer Service standard covering organization, processes and systems (Customer Service Operating Model - CSOM) in Nordics with a clear challenge to align the implementation across the 4 countries. High focus on team-building, communication and change management in a complex change project. On top of implementing the Customer Service Operating Model, which mainly consists of changes in organization and processes, the team also implemented all Customer Facing functionality which included CIM (Telephony), CRM (case logging), SeS (web-tool) and eRouter (EDI tool). The Nordic implementation was one of the path finders for the rest of the world. Level 4 in the Global organization with 4 direct reports, implementation team of 10.
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  • Shell
    Downstream One Country Coordinator, Sweden
    Shell Apr 2005 - Jun 2005
    Managing preparation and process for getting local and central sign off for a country plan stating timeline, resources and prioritization of more than 150 projects in connection with implementation of new ERP-system (Global SAP). Close interface locally with all senior Business leaders as well as centrally with Senior Accountable Executives. Managed to get sign off within very tight timeline.
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  • Shell
    Customer Service Centre Manager Sweden
    Shell Oct 2003 - Jun 2005
    Accountable for managing the Customer Service department with focus to exceed customer expectation by flawless execution (measured e.g. by availability, First Call Response, % credits and ISO certification). Established CSC as part of selling organization. Made organizational changes to reduce costs with equal or improved quality. Organizational level 1 locally (Leadership team) with about 5 direct reports and a total team of about 50 people.
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  • Shell
    Senior Business Process Coordinator, Sweden
    Shell Oct 2002 - Oct 2003
    Project managed multiple efficiency projects related to ERP systems and price administration for fuels in Sweden. Managed pilot project in Europe for trying out concept of Customer Promise (define and align Shells offers to customers). Project managed a “carve out project” to prepare a smooth separation of the businesses that Shell intended to retain (Lubes, LPG, Marine, Services) when selling AB Svenska Shell. This project was only partly executed (Swedish Shell back in Shell September 2004).
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  • Ki Consulting & Solutions Ab
    Business Consultant
    Ki Consulting & Solutions Ab Oct 2001 - Sep 2002
    Business Consultant within IT and Telecom. Assignment for improving procurement processes for Telia (Swedish Telecom Co). Internal work to improve marketing of Ki Consulting & Solutions.
  • General Electric
    Process Leader Europe
    General Electric Nov 1999 - Sep 2001
    Designing and setting up a centralized European Customer Contact Centre for Customer Services and Customer Financial Services using GE´s quality methodology DFSS (Design For Six Sigma). Responsibilities included designing organizational set-up and European standardized processes, defining IT-requirements, conduct recruitment and training as well as supporting the Centre during go live. The team managed to meet extreme deadlines and to deliver yearly savings of about 3 MUSD.
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  • General Electric
    Customer Service Manager, Nordics
    General Electric Feb 1995 - Oct 1999
    Responsible for consolidating Nordic Customer Services into Stockholm. Standardising Nordic processes and making the way of working more efficient. Recruit and train staff with the challenge to find staff with the right profile and language capabilities. Lead the team and allocate resources. Responsible for delivering according to goals and keeping the team and other stakeholders informed. The Nordic way of working was used as a best practice for the rest of Europe. Level 3 in the European organization with about 10 direct reports.
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  • General Electric
    Logistic Manager, Nordics
    General Electric Apr 1994 - Jan 1995
    Part of Nordic pilot project to consolidate Nordic warehouses into Sweden. This project was delivered to a very short timeline and used as best practice to roll out similar consolidation in rest of Europe. Drive standardized processes in one consolidated Nordic warehouse. Also responsible for Swedish Customer Services.
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  • General Electric
    Customer Service Manager, Sweden
    General Electric Jan 1990 - Apr 1994
    Responsible from the user community and business perspective of implementing SAP R2. This was done together with central IT support within a very tight timeline of less than 6 months.
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  • Tungsram Ab
    Marketing Support, Nordics
    Tungsram Ab Aug 1983 - Dec 1989
    Coordinate Marketing activities across Nordic, e.g. advertisements, campaigns and exhibitions (Electrical Fairs). Gave support to Marketing Managers across Nordics.

Eva Sonesson Skills

Change Management Erp Customer Relations Budgeting Offshore Downstream Oil Project Planning Sap R/3 Stakeholder Management Business Analysis Sap Process Improvement Business Process Improvement Business Change Management Business Transformation Project Implementation Shared Services Team Leadership Planning Operational Excellence Offshoring Analysis Virtual Teams Organizational Change Business Process Order To Cash Outsourcing Coaching Projektledning Management Procurement Crm Downstream Oil And Gas Petroleum Project Management Budgets

Eva Sonesson Education Details

Frequently Asked Questions about Eva Sonesson

What company does Eva Sonesson work for?

Eva Sonesson works for Boliden

What is Eva Sonesson's role at the current company?

Eva Sonesson's current role is Retired Senior Project Manager at Boliden.

What is Eva Sonesson's email address?

Eva Sonesson's email address is eva.sonesson@st1.se

What schools did Eva Sonesson attend?

Eva Sonesson attended Handelshögskolan I Stockholm.

What are some of Eva Sonesson's interests?

Eva Sonesson has interest in Yoga And Affrican Dancing, Making My Own Jewelry In Silver, Reading.

What skills is Eva Sonesson known for?

Eva Sonesson has skills like Change Management, Erp, Customer Relations, Budgeting, Offshore, Downstream, Oil, Project Planning, Sap R/3, Stakeholder Management, Business Analysis, Sap.

Who are Eva Sonesson's colleagues?

Eva Sonesson's colleagues are Mattias Brusell, Anu Sahlman-Nyqvist, Kjellåke Johansson, Juhani Nylander, Dick Danielsson, Tuomas Kantola, Linda Lundin.

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