MY PASSION: To make a differenceMY GOAL: To be a catalyst for quality improvementMY MISSION: To be your partner in providing service excellenceBusiness / marketing analyst with research, logistics, strategic planning, project management, customer service and operations background. Expertise includes report design and collection and management of complex information for improving productivity and management. • Specialized in cost savings, utilization analysis, market research and reporting as required in business development and decision support applications. • Passionate in using research and analytical skills as a tool to support decision making and facilitating improvements in quality. Experience Includes:• Project Management• Market Research• Strategic Planning• Network Flow Management• Process Management• Critical Thinking• Utilization Studies, Cost Savings and Analysis• Business Intelligence Development (BI) • Decision Support System (DSS)• Relationship Intelligence• Supply Chain Logistics• Intermodal Transportation• Report Creation, Analysis and Maintenance• Operations and Management Support• Resolution Management • Customer and Administrative Support• Employee Training• Communications• Time Management• MS Office SuiteSpecialties: Bilingual Cantonese/English, compliance audits, data and marketing analysis, supply chain logistics, market research, operations, strategic planning, utilization analysis, cost analysis, process management, relationship intelligence, physician and customer support, medical office operations, employee training, business development and decision support, inventory control, time management, communications, resolution management, Microsoft Office Suite.
Listed skills include Project Management, Strategic Planning, Time Management, Employee Training, and 24 others.
