Eric Van Boxsom Email & Phone Number

Ville De Paris, Île-de-France, France

Ville De Paris, Île-de-France, France

- Directing a diverse team of 20, including 2 Product Managers, 11 Product Owners, and others...- Restructured the team to implement new operational principles, establishing a one-to-one relationship between Product Owners and Tech Leads.- Adopted team topologies frameworks to better align product teams with specific business streams, enhancing efficiency.

- Headed a team of three product integrators, establishing the team with a focus on scalable third-party integrations.- Took charge of Gosocket's internal format, leading its standardization to accommodate Account Receivable integration across 15 countries of Latinamerica.- Directed the team's efforts to ensure seamless integration compatibility with.

Santiago, Métropolitaine De Santiago, Chili

- Pioneered the role of Product Owner within the organization, leading the formation of the product management team along with Chief Product Officer.- Collaborated with the development team on the ideation, definition, testing, and release of products within my portfolio.- Acquired expertise in new skills such as XSLT mapping, XPath validation, product.

Santiago, Métropolitaine De Santiago, Chili

- Led the implementation of eInvoicing solutions for a diverse clientele of Gosocket across various sectors, including Retail, Pharmaceutical, Manufacturing, Electronics, and Banking.- Served as one of the first consultants in expanding the company's presence in Peru.- Served as application consultant in multiple countries such as Peru, Chile, Costa Rica.

Santiago, Métropolitaine De Santiago, Chili

- Oversaw quality assurance processes and conducted pre-release testing for a diverse range of eInvoicing products, including online portal generation, on-premise integrators, and management platforms.- Tasked with the identification of software bugs and collaborated with the development team to expedite solutions, enhancing product quality.- Developed and.

Santiago Province, Chile

As a Co-Founder and Chief Product Officer at Godtier, I led the development of a pioneering esports matchmaking platform that revolutionizes the way tournaments are organized and scaled in LATAM. We built an MVP that automates the organization of esports competitions, facilitating a seamless experience for both individual gamers and teams across a variety.

- The product I was in charge was a deployment and recovery solution for computer manufacturers and retailers, including Dell and HP, facilitating improved Windows reinstallation services and data recovery.- Managed major European client accounts, ensuring high levels of satisfaction and loyalty.- Addressed and resolved customer issues through thorough.

Lesquin

- Conducted comprehensive evaluations of multimedia products during the design phase to assess quality and functionality.- Compiled detailed reports on product testing outcomes, highlighting strengths and areas for improvement.- Performed electronic and functional tests to ensure products met specified standards.- Identified design flaws and defects.

Lesquin

- Conducted remote diagnostics on a diverse array of multimedia products to identify issues.- Resolved customers' multimedia-related problems remotely, ensuring customer satisfaction.- Handled interactions with challenging customers, providing solutions and managing escalations effectively.- Coordinated and scheduled technical interventions for cases that.

Laventie