Eric Van Boxsom Email & Phone Number

Ville De Paris, Île-De-France, France

Ville De Paris, Île-De-France, France

- Directing a diverse team of 20, including 2 Product Managers, 11 Product Owners, and others...- Restructured the team to implement new operational principles, establishing a one-to-one relationship between Product Owners and Tech Leads.- Adopted team topologies frameworks to better align product teams with specific business streams, enhancing efficiency and collaboration.- Working in close alignment with the CTO to ensure technological and product strategies are synchronized.-… Show more - Directing a diverse team of 20, including 2 Product Managers, 11 Product Owners, and others...- Restructured the team to implement new operational principles, establishing a one-to-one relationship between Product Owners and Tech Leads.- Adopted team topologies frameworks to better align product teams with specific business streams, enhancing efficiency and collaboration.- Working in close alignment with the CTO to ensure technological and product strategies are synchronized.- Placing a strong emphasis on coaching and professional development, leading to significant team growth from 14 to 20 members through a meticulous hiring process.Impact:- Surpassed 2023 KPI targets with over 95% achievement, demonstrating exceptional team performance and product success.- Contributed to a substantial 23% sales growth in 2023 by implementing strategic product initiatives and enhancements.- Launched a new administrative portal product, significantly improving business efficiency and operational oversight.- Developed and introduced new product lines aimed at integrating POS systems, enabling a more effective sales strategy for tapping into the B2B2C market segment.- Cultivating a culture of unity and alignment across different teams within the business, minimizing discrepancies and fostering a cohesive work environment. Show less

- Headed a team of three product integrators, establishing the team with a focus on scalable third-party integrations.- Took charge of Gosocket's internal format, leading its standardization to accommodate Account Receivable integration across 15 countries of Latinamerica.- Directed the team's efforts to ensure seamless integration compatibility with various international standards.Impact:- Achieved the integration of a key strategic partner in Brazil, facilitating… Show more - Headed a team of three product integrators, establishing the team with a focus on scalable third-party integrations.- Took charge of Gosocket's internal format, leading its standardization to accommodate Account Receivable integration across 15 countries of Latinamerica.- Directed the team's efforts to ensure seamless integration compatibility with various international standards.Impact:- Achieved the integration of a key strategic partner in Brazil, facilitating comprehensive coverage for both Account Receivable and Account Payable workflows within Brazil's intricate eInvoicing framework.- Successfully implemented Oracle Flip & Symphony solutions across three LATAM countries, enhancing our product's interoperability and regional compliance. Show less

Santiago, Métropolitaine De Santiago, Chili

- Pioneered the role of Product Owner within the organization, leading the formation of the product management team along with Chief Product Officer.- Collaborated with the development team on the ideation, definition, testing, and release of products within my portfolio.- Acquired expertise in new skills such as XSLT mapping, XPath validation, product definition, and in-depth understanding of customer pain points.- Responsible for conducting comprehensive analyses of local… Show more - Pioneered the role of Product Owner within the organization, leading the formation of the product management team along with Chief Product Officer.- Collaborated with the development team on the ideation, definition, testing, and release of products within my portfolio.- Acquired expertise in new skills such as XSLT mapping, XPath validation, product definition, and in-depth understanding of customer pain points.- Responsible for conducting comprehensive analyses of local eInvoicing regulatory frameworks across various LATAM territories.- Managed the development and localization of multiple products tailored to specific requirements in Chile, Colombia, and Peru.Impact:- Coordinated with the development team to launch a series of products targeting new markets.- Played a key role in a strategic partnership with Microsoft and DIAN in Colombia, contributing to a national solution that supported their eInvoicing framework. This involved defining the Colombian adaptation of UBL 2.1 and integrating the validation rules into our solution.- Traveled to global locations, including Kenya, as a pioneer to market and resell the Colombian solution in new territories. Show less

Santiago, Métropolitaine De Santiago, Chili

- Led the implementation of eInvoicing solutions for a diverse clientele of Gosocket across various sectors, including Retail, Pharmaceutical, Manufacturing, Electronics, and Banking.- Served as one of the first consultants in expanding the company's presence in Peru.- Served as application consultant in multiple countries such as Peru, Chile, Costa Rica, Colombia.- Executed data mapping from client ERP systems to the local tax authority specifications, ensuring compliance with… Show more - Led the implementation of eInvoicing solutions for a diverse clientele of Gosocket across various sectors, including Retail, Pharmaceutical, Manufacturing, Electronics, and Banking.- Served as one of the first consultants in expanding the company's presence in Peru.- Served as application consultant in multiple countries such as Peru, Chile, Costa Rica, Colombia.- Executed data mapping from client ERP systems to the local tax authority specifications, ensuring compliance with local regulations.- Provided on-site consulting to verify that customer data structures met government standards.- Customized the design of invoice graphical representations to align with specific customer requirements.- Proactively addressed customer challenges, offering tailored solutions to enhance their operational efficiency.- Fostered a collaborative relationship with the development team, contributing to product adjustments based on customer feedback and requirements.- Assisted in the recruitment process for new consultants, supporting the growth of the consultancy team. Show less

Santiago, Métropolitaine De Santiago, Chili

- Oversaw quality assurance processes and conducted pre-release testing for a diverse range of eInvoicing products, including online portal generation, on-premise integrators, and management platforms.- Tasked with the identification of software bugs and collaborated with the development team to expedite solutions, enhancing product quality.- Developed and implemented strategies to accelerate product time-to-market, optimizing development and release cycles.- Collaborated within an… Show more - Oversaw quality assurance processes and conducted pre-release testing for a diverse range of eInvoicing products, including online portal generation, on-premise integrators, and management platforms.- Tasked with the identification of software bugs and collaborated with the development team to expedite solutions, enhancing product quality.- Developed and implemented strategies to accelerate product time-to-market, optimizing development and release cycles.- Collaborated within an international development team spanning Chile, Cuba, Mexico, and Colombia, fostering a dynamic and multicultural work environment.- Acquired Spanish language skills through immersive interactions in a multilingual team setting, contributing to effective communication and teamwork. Show less

Santiago Province, Chile

As a Co-Founder and Chief Product Officer at Godtier, I led the development of a pioneering esports matchmaking platform that revolutionizes the way tournaments are organized and scaled in LATAM. We built an MVP that automates the organization of esports competitions, facilitating a seamless experience for both individual gamers and teams across a variety of games, including League of Legends, Valorant, and Counter-Strike.Key Features and Responsibilities:- Launched a B2C… Show more As a Co-Founder and Chief Product Officer at Godtier, I led the development of a pioneering esports matchmaking platform that revolutionizes the way tournaments are organized and scaled in LATAM. We built an MVP that automates the organization of esports competitions, facilitating a seamless experience for both individual gamers and teams across a variety of games, including League of Legends, Valorant, and Counter-Strike.Key Features and Responsibilities:- Launched a B2C platform enabling users to participate in tournaments with buy-ins, supporting both solo and team play.- Integrated over 3 popular esports games, providing a comprehensive solution for the competitive gaming community.- Our technology allows for virtually any game to be managed in the platform in a semi-automatic flavour.- Empowered tournament organizers with full control over tournament lifecycle management, including participant registration, match scheduling, and comprehensive bracket rendering.Strategic Impact:- Grew the platform's monthly active user base from 0 to 100k.- Successfully automated and managed up to 3,000 tournaments, demonstrating the platform's scalability and reliability.- Drove revenue growth from $0 to $30k USD per month in the B2C segment.- Pivoted the business strategy towards the B2B market, identifying and capturing more lucrative opportunities.- Addressed significant challenges for game publishers in managing large-scale esports events, solidifying our position as a key player in the industry.- Achieved a dramatic increase in annual revenue from $350k to $1M USD.- Supported major esports events in Chile, such as Gamercity, as a backoffice provider, showcasing our platform's versatility and effectiveness.My role at Godtier underscored my commitment to leveraging modern product management techniques to not only meet but exceed our targets, driving significant growth and establishing the platform as a cornerstone of the esports tournament ecosystem. Show less

- The product I was in charge was a deployment and recovery solution for computer manufacturers and retailers, including Dell and HP, facilitating improved Windows reinstallation services and data recovery.- Managed major European client accounts, ensuring high levels of satisfaction and loyalty.- Addressed and resolved customer issues through thorough analysis and diagnosis.- Collaborated extensively with the development team to identify and solve product issues.- Conducted… Show more - The product I was in charge was a deployment and recovery solution for computer manufacturers and retailers, including Dell and HP, facilitating improved Windows reinstallation services and data recovery.- Managed major European client accounts, ensuring high levels of satisfaction and loyalty.- Addressed and resolved customer issues through thorough analysis and diagnosis.- Collaborated extensively with the development team to identify and solve product issues.- Conducted Quality Assurance testing prior to product releases, guaranteeing the reliability and effectiveness of deploying and recovery solutions.- Provided issue resolution support through both phone and email, offering timely and effective assistance to users. Show less

Lesquin

- Conducted comprehensive evaluations of multimedia products during the design phase to assess quality and functionality.- Compiled detailed reports on product testing outcomes, highlighting strengths and areas for improvement.- Performed electronic and functional tests to ensure products met specified standards.- Identified design flaws and defects, contributing to the refinement of product quality.- Recommended design modifications and improvements, aiming to optimize product… Show more - Conducted comprehensive evaluations of multimedia products during the design phase to assess quality and functionality.- Compiled detailed reports on product testing outcomes, highlighting strengths and areas for improvement.- Performed electronic and functional tests to ensure products met specified standards.- Identified design flaws and defects, contributing to the refinement of product quality.- Recommended design modifications and improvements, aiming to optimize product performance and user experience.- Collaborated closely with the design team with the goal of creating products that exceed customer expectations. Show less

Lesquin

- Conducted remote diagnostics on a diverse array of multimedia products to identify issues.- Resolved customers' multimedia-related problems remotely, ensuring customer satisfaction.- Handled interactions with challenging customers, providing solutions and managing escalations effectively.- Coordinated and scheduled technical interventions for cases that required on-site repairs or further examination.

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