Evbadoloyi Iyi-Eweka Email & Phone Number

Lagos, Nigeria

* Developing and implementing sales strategies to drive revenue through channel partners.* Forecast and report on channel sales performance, tracking against targets and quotas.* Data analysis and insights to understand customer behavior, preferences, and trends using CRM* Collaborating with the Partner Sales personnel to maximize sales.* Collaborating with internal teams (Support team, Engineers, Marketing, Sales operation and Management team) to align channel strategies… Show more * Developing and implementing sales strategies to drive revenue through channel partners.* Forecast and report on channel sales performance, tracking against targets and quotas.* Data analysis and insights to understand customer behavior, preferences, and trends using CRM* Collaborating with the Partner Sales personnel to maximize sales.* Collaborating with internal teams (Support team, Engineers, Marketing, Sales operation and Management team) to align channel strategies with overall business objectives and monitors channel performance to optimize sales, maximize growth opportunities and meet customer and partner expectations.* Understanding Partners, Customer, Buyer Personas and business needs to cross-sell and up-sell products and services.* Identifying, qualifying, and onboarding new channel partners aligned with the company's target markets and maintaining relationships with existing partners.* Planning and organizing enablement sessions for the Sales Team and Customers, including sales training, product knowledge, marketing support, and webinars with the Distributors and Partners. * Market research on Trends, Competitive advantages, and emerging opportunities in different regions. * Updating the sales team on OEM technology upgrades, promos, and related products. * Accessing, clarifying, and validating partner needs and performances at regular intervals (via virtual and Physical meetings) to align with channel initiatives and maintain a high partner satisfaction rate.* Managing funnels, leads, forecasting, and seizing sales opportunities.* Collaborating with the media and marketing team to drive sales, run account based marketing and all forms of marketing campaigns.* Handling team certification and specialisation processes to align with OEM channel programs and requirements. * Attending product training courses and seminars. * Represent the company at industry events, trade shows, and partner meetings Show less

* Collaborated with other departments such as managed services, professional service team and Engineers to ensure that customer needs are met. * Trained new employees in company policies, procedures, and ethics to ensure that they understand their role and responsibilities as a member of the customer support team.* Reviewed customer feedback and making recommendations for changes in products or services to improve customer satisfaction with the company.* Worked with the… Show more * Collaborated with other departments such as managed services, professional service team and Engineers to ensure that customer needs are met. * Trained new employees in company policies, procedures, and ethics to ensure that they understand their role and responsibilities as a member of the customer support team.* Reviewed customer feedback and making recommendations for changes in products or services to improve customer satisfaction with the company.* Worked with the OEM/Partner Technical team to isolate, troubleshoot and resolve problems with equipment or software that affect customer service operation.* Monitored devices remotely via Network Monitoring Software and appropriately escalating faults and network issues to appropriate channels as needed.Collaborated with the support and Technical team to carry out daily health checks on all devices.* Monitored customer service response times to ensure that they are within industry standards.* Developed reports that track customer complaints, inquiries, and problems to help identify areas where improvements can be made in the customer service process.* Developed reports that track the health and performance of devices.* Utilized collaborative tools and software to enhancing reporting and device performance tracking.* Responded to customer inquiries and complaints in a timely and professional manner.* Collaborated with the Manager (Managed Services) in maintaining established departmental policies and procedures, objectives, and customer service policies. Show less

* Network Surveilled at the MTN Nigeria Network Sysytems Management Center.* Monitored and handled incidents related to the health and performance of infrastructures belonging to MTN data centers.* Provided first level support to both internal and external customers and stakeholders escalations and ensuring root cause analysis, ETR are communicated to both parties.* Monitored of Security network elements, upstream links, firewall using PRTG, NETBOSS, BIG-IQ, GRAFANA.*… Show more * Network Surveilled at the MTN Nigeria Network Sysytems Management Center.* Monitored and handled incidents related to the health and performance of infrastructures belonging to MTN data centers.* Provided first level support to both internal and external customers and stakeholders escalations and ensuring root cause analysis, ETR are communicated to both parties.* Monitored of Security network elements, upstream links, firewall using PRTG, NETBOSS, BIG-IQ, GRAFANA.* Monitored MTN Links nodes, Wireless AP’s, Connect stores and corporate centers.* Escalated failures and faults to the appropriate teams and Level 2 Engineers.* Communicatjng with site technicians/Engineers or third parties responsible for resolution.* Responding to Enterprise service customer request and complaints. Show less

Okota, Lagos

* Performed medical administrative task to keep the office running smoothly. * Collaborated with the affiliate HMO (health maintenance organisation) to ensure capitation and other necessary drug and service fees were paid duly. * Monitored and tracked monthly billing and ensured taxes, levies and medical license fees were paid duly. * Utilized Microsoft office, Word and Excel for correspondence, schedules and… Show more * Performed medical administrative task to keep the office running smoothly. * Collaborated with the affiliate HMO (health maintenance organisation) to ensure capitation and other necessary drug and service fees were paid duly. * Monitored and tracked monthly billing and ensured taxes, levies and medical license fees were paid duly. * Utilized Microsoft office, Word and Excel for correspondence, schedules and reports.* Monitored and responded to emails and handled posting of letters.* Ensured proper documentation, record keeping, tracking and filing of all Patients medical cards and reports.* Ensured safety by regularly inspecting the medical facility.* Supervising physical maintenance and repair. Show less

Okota, Lagos

* Taught mathematics class twice a week when school was in session and thrice during the holidays.* Researched on relevant mathematical equations and questions and shared with student.* Ensured all School assignments were done.* Curated an "After School Study Plan" for students.* Did the corrections for all assesments, classworks and assignment given.

Ilupeju, Lagos

* Worked in a team environment with engineers, architects and designers to ensure all structures and designs conform to the clients request. * Managed and facilitated the flow of essential information among team members through emails.* Recorded the minutes of meetings.* Record keeping, tracking and maintained project documents.* Utilised PowerPoint to develop presentations.* Ensured design and structural dimension met customers needs and requirements.

Ajao-Estate, Lagos

* Worked closely with equipment and plant staffs to ensure successfull operation of the plants and participated in the creation of maintenance routine for new equipments.* Examined products and raw materials for defects or deviations from specifications.* Carried daily test (pH) on all consumables.* Monitored operational activities on the production ground.* Book keeping and record keeping of all product test report.* Taking accounts of all products and materials.