Tejay S. Email & Phone Number

Charlotte, North Carolina, United States

Managing administration of property operations and leasing office for a 400 or less unit property.Supporting Property Manager with monitoring the financial operations and achieving budgeted NOI.Coordinating the maintenance of property grounds and service requests.Providing a quality living environment for residents and positive work environment for team.

Raleigh, NC

• Manage administration of property operations and leasing office for a 328 unit property.
• Support Property Manager with monitoring the financial operations and achieving budgeted NOI.
• Coordinate the maintenance of property grounds and service requests.
• Provide a quality living environment for residents and positive work environment for team members.
• Working with the marketing team to achieve maximum occupancy at property.
• Handling of all aged delinquency collection practices.

Virginia Beach, VA

• Leads and supervises property marketing team.
• Set operational strategy and goals
• Develop, manage and oversee the department’s menu of services. Regularly evaluates and measures service performance, in maintaining relevant and engaging resources that support competitive and cost effective marketing.
• Analyze opportunities for prospect acquisition and ensures that relevant business model and resources are in place and are in alignment with customer journey strategy.
• Create on-going blueprint for managing multi-channel attribution, in keeping pace with consumer behavior and digital channel evolution.
• Maintain operational relationships with all Internet Listing Services representatives, in monitoring and ensuring lead attribution performance is in alignment with Media performance standards.

Virginia Beach, VA

• Manage administration of property operations and leasing office for a 864 unit property.
• Participated in sales forecasting and planning by: researching, developing & maintaining long & short range sales plans, monitoring, analyzing, & communicating sales data. Reviews and analyzes sales performance against.
• Assist in developing and reviewing marketing campaigns and strategies.
• Review on-going revisions of print, Internet, Intranet, and advertising.
• Recruit, hire and train Leasing Consultants.
• Complete marketing budget recommendations.

Virgjnia Beach, VA

• Greeting prospective residents and providing them with property tours.
• Performing proper outreach marketing.
• Help create engaging social media initiatives to connect residents, and manage posts.
• Daily follow up on all prospects to make sure all questions are answered and a “personal touch” approach adhered to.
• Assisting with resident retention.
• Support efforts to partner with nearby businesses, events, and other local organizations.