Eve Arnold Email & Phone Number

London, United Kingdom

County Dublin, Ireland

Role: Business Analyst - Revenue Commissioners, DublinProject: PAYE Modernisation - a large scale, high profile project delivering a complete transformation of how employers satisfy their obligations to the Irish Revenue Commissioners. A number of JSON and REST web services were developed to enable employers to submit payroll data electronically via their payroll software in real time, alongside a Help Desk facility to support external developers interacting with these services.  Facilitating workshops to elicit and analyse business requirements Research and documentation of data and system validation specifications Supporting the Functional Test team through application demo and discussions Set up and management of a cloud-based Help Desk Supporting information exchange with other teams under the PAYE Modernisation umbrella and external stakeholders

County Dublin, Ireland

Role: Business Analyst & QA Integration Tester - Revenue Commissioners, Dublin Project: Help to Buy (HTB) - a high priority, waterfall-agile hybrid project with a rapid timeline. A web application was developed to enable first time buyers to submit an online application to benefit from a government incentive scheme, with over €31 million in tax refunds issued to date.  Present for entire project life cycle – requirement analysis, project planning, internal and external communications, testing, roll-out and live support Assisted in gathering and documenting technical and functional specifications of the application on Confluence Conducted Test Planning and Test Case Development - varied test data created to cover multi-system testing Managed the defect tracking process via SpiraTeam Wrote ad-hoc SQL queries Liaised with Developers and Central Test regarding functional design updates, code drops and system investigation reports

Rathmines, Dublin

My internship at DIT provided me with a comprehensive and realistic view of a busy and dynamic Human Resources department. While working in the department, I also had the opportunity to attend Pensions Seminars, Staff Induction and Training Days, Presentation Skills Workshops and Team Forums. Skills Profile:• Written and oral communication skills - Working in a largely staffed department encouraged the development of my interpersonal skills. - Consistently sending both internal and external emails – learning to write short and focused messages that portrayed the correct tone and appropriate language. • Analytical ability - Developed through large-scale projects that involved the creation of several grids/logs on a shared folder; allowing quicker and simpler access to large amounts of relevant data. • Team work skills - Reporting to my team manager weekly with updates and progress reports of different projects. • Management capacity - Sitting in on meetings demonstrated the clear management structure in place within DIT and how this was underpinned by strong leadership. - Observed chains of command, different management styles and focus techniques. • Organisational skills - Working on multiple projects simultaneously meant efficiently assessing my workload and time constraints daily.

Master Of Information Systems For Business Performance, Management Information Systems

Studied a varied set of modules that provided me with the required skill set to manage and leverage effective and efficient information.

Diploma, Intro To Computer Programming (Java), Distinction

Bachelor Of Commerce (B.Com.) International Experience, Human Resource Management, 2.1

Activities and Societies: Suas Society and Amnesty Society For my undergraduate at NUI Galway, I specialised in Human Resource Management.

Bachelor Of Commerce (B.Com.) (International Experience), 2.1

My semester abroad at the U.A. provided new experiences and opportunities that helped to further develop my personality and path.