Front Desk Representative
CurrentKnows how to express feelings warmly and sensitivelyGives and receives feedback in a constructive manner Knows how to interpret and use body language Recognizes and values the uniqueness of individuals; works well with a wide variety of diverse peoplePresents information and ideas clearly and concisely, with content and style appropriate for the audience Presents opinions and ideas in an open, objective way Builds a relationship of mutual trust with clients Understands or perceives clients’ needs Acts as an advocate for clients Handles complaints and concerns in a sensitive wayTailors services to meet the needs of an individual’s goals Operates computers and other basic office equipment Designs and maintains filing and control systems