PMP certified project manager with more than 25 years’ experience in IT, specializing in successful large-scale infrastructure implementations and upgrades. Strengths in organizing, facilitating, and problem solving. Track record of successfully completing complex projects in matrix environment. Experienced leading virtual teams and coordinating team members in distributed locations. Organized, responsible, and is extremely proficient in cross-team communication.

Remotely managed multiple customer facing projects for national systems integrator including Office 365 migrations, Windows 10 upgrades, McAfee software installs & updates, network upgrades and MS Teams Voice implementations. Customers include Smithsonian Institution, Guggenheim Museum, Aspen Dental, Montefiore Medical Center, Capital District Transportation Authority, and NYS United Teachers. Coordinated multi-location project teams with both subcontractor and customer resources, resolved problems and conflicts, reviewed timesheets and work product, and prepared weekly status reports to customer.

Projects include managing blended customer/contractor team to install, configure and migrate applications to new Oracle Database Appliance for Honda Aero; and business analysis/project management for Axiom Law’s transition to new cloud-based Relativity provider to track contract review and analysis.

Remotely managed $1.3M project for national systems integrator to deliver and install Cisco TelePresence Video equipment at 26 locations of the New York State Attorney General’s Office. Managed logistics for all deliveries and installations. Coordinated multi-location project teams with both subcontractor and customer resources, resolved problems and conflicts, reviewed timesheets and work product, and prepared weekly status reports to customer.

Managed Cybersecurity Remediation Program for Haynesbrands (Fortune 500 global manufacturer). Project budget of approximately $7M across 3 years includes external consulting firms as well as internal staff. Scope is based upon the NIST Cybersecurity Framework and includes projects implementing new organizational structures, incorporating new procedures, changing to a risk based approach to managing assets, and moving high risk DMZ assets behind F5 load balancers and AFM/ASM firewalls.

Managed Windows 7 migration for a global mortgage insurance corporation. Project budget of $1.1M included external contractors as well as internal staff, scope included inventory of hardware and software assets, implementation of SCCM in enterprise, and coordination with key users and quality assurance testers.

Consulted with Investigations International to remotely manage litigation support and programming functions supporting forensic accounting on multi-million-dollar investment banking lawsuit. Consulted with AvCraft Aviation Repair Facility to improve their project management maturity and streamline business processes. Consulted with DynTek Services to provide PM services for Exchange 2010/Office 365 upgrade at Florida A&M University; Cisco install at Bergen County Schools; VoIP deployment for City of White Plains NY; VoIP install at NY Office of Mental Health; and Windows 10 migration planning for The Blackstone Group.

Provided remote project management services across portfolio of $5M multiple concurrent construction/renovation projects at facilities across the country. Drove projects to timely completion while maintaining project profitability, quality of work, and vendor/sub-contractor relationships.

Provided business analysis and project management services to client company (SC Department of Revenue) to improve SCBOS public .NET web application. Managed several projects including project with 6 resources to bring application response time from 3-4 days to near real time.

Provided licensed Realtor Assistant support to several million-dollar real estate agents in the extremely active Myrtle Beach SC market. Prepared contracts, assisted with marketing, coordinated real estate closings with customers and attorneys, prepared financial and sales reports

PROGRAM MANAGER As Manager of the PMO, oversaw project portfolio of 100+ active projects and $17M annual budget in accordance with the agenda set by the Executive Steering Committee and CIO. Introduced structured project and portfolio management based upon PMI methodology, including extensive gap analysis and change management efforts. Trained and mentored junior project managers.PROGRAM MANAGERAssisted Criminal Division attorneys and investigators with technology aspects of ongoing matters regarding money laundering, child pornography, organized crime, remodeling scams, public integrity issues, computer forensics, etc. Improved productivity by introducing new technologies, training and supporting staff, improving business processes, and conducting security audits.IT MANAGER Managed functional areas of PC Application Development, Computer Training, and Call Center. Completed many successful projects including a three year, multimillion dollar project for extensive network infrastructure upgrade; a Y2K compliance project to upgrade all COTS software and PC databases; a Windows 3.11 upgrade; a Windows NT upgrade; an HR software selection project; and a Call Center software selection and conversion project.