Manages the health care and retirement benefits. Address unemployment hearing and attends UE hearings. The office consist of full-time and variable hour employees.

Provides a wide range of office support for staff and managed the front office, process weekly payroll, provide HR services (GEMS HRIS) process A/P and A/R transactions (Oracle).

Provide excellent customer service to staff and faculty for health care and retirement benefits. Act as liaison between benefit carriers and/or other agencies and employees in policy interpretation and provides input on new program implementation. Transmits all benefits changes and/or new program implementations to University community. Serve a staff that is represented by 4 different Unions. Utilizes Banner HRIS system.

Provided temporary office support to various companies throughout the area.

Provided excellent customer service to customers including handling cash transactions.

Extensive HR office support for employees and managers including:Provided administrative support to HR VP, HR Manager and department supervisors.Provided first contact to employees for all HR inquiries including Workman’s Compensation, Health Benefits, Short-term Disability, FMLA and policy interpretation. Maintained employee files and HRIS.Provided information for payroll processing.Generated department reports utilizing MS Word, Excel, PowerPoint and Outlook.Scheduled employment related screenings.Coordinated employee job postings and other office communication.Conducted new hire and benefit orientations.Organized events such as company outings and luncheons.

Processed freight invoice including:Reviewed all invoices for appropriate paymentResponded to all vendor’s inquiresReconciled bank statements, researched and corrected discrepanciesProvided office supportOther work experience includes:Payroll ProcessingCustomer ServiceBank Statement Reconciliation