• Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties• Evaluated strengths and weaknesses of candidates through effective screening processes• Operated and maintained applicant tracking and candidate management systems

• Oversaw accurate and timely status information was updated in appropriate tracking systems• Processed incoming activities and calls to ensure requests were resolved in a timely manner• Identified and worked with leaders to resolve potential customer service, cargo claim, maintenance and equipment issues in a safe capacity