Evelyn Chavez Email & Phone Number

Anaheim, California

Monrovia, California

City Of Industry, California

* Identify problem accounts and provide regular updates of receivables to management * Submit requests to Senior Management and documentation for accounts requiring credit lines* Approve Special orders and advise, Customer Service, Sales Rep., and Senior Management* Assist in developing sound, acceptable credit policies* Weekly Aging Reports

Azusa, California

* Review and release orders * Daily Collection calls* Monitor customer account details for non payments, delayed payments and other irregularities* Update and manage credit limits on larger accounts, terms and tiers* Customer purchase order management* Compile monthly aging reports and manage charge-backs and distribute to Sales* Meet and exceed monthly incoming cash flow goals, including collections from past de accounts* identified, initiated, and facilitated resolution of customer issues* Worked closely with Sales Team on changes to customer accounts* Refunds, write-offs, bad debt and adjustments* Submissions for membership and represent company in trade organizations* Elect and monitor the most effective collection agencies* Utilized Credit Worthy and CMA/ANSCERS update customer credit status to ensure data is accurate* Handled Check by fax and credit card transactions using established procedures* Process monthly aging report* Cross trained NEW Inside Sales Representative on Credit Department procedures/guidelines

Azusa, California

* Set-up New accounts received VIA various methods using established procedures* Update account logs as appropriate in Masterfile* Assisted credit managers * Managed heavy incoming calls