Chi An (Evelyne) Chen Email & Phone Number

Vancouver, British Columbia, Canada

Business process mapping/ improvement

Vancouver, British Columbia, Canada

Burnaby Bc

-Managing weekly inventory replenishment for stores located acorss major airports in Canada-Collaborating with internal business teams to ensure that top selling merchandise are available in the right place at the right time and in the right quality-Communicating with internal/external partners in supporting technical and operational needs-Conducting sales analysis periodically to support seasonal demand fluctuations

Vancouver, Canada Area

-Created reporting and performed analysis to support Category/Operation Managers-Assisted in the proofing process of all marketing materials to ensure content accuracy-Facilitated SKU set up process through communicating with proper individuals-Ensured cost accuracy by executing cost changes in a timely manner-Coordinated between internal business units and the Asia sourcing team

Greater Vancouver Regional District, Canada

Processed transactions accurately and efficiently by confirming the product pricesDemonstrated active listening skills by listening to customer inquiries and responded accordinglyProvided the best solution for the customer by informing the customers about Product Service Plan

New Westminster

Answered and helped with customers inquiries through phone or face to faceOperated a RPS (Retail Point of Service) systemRecorded daily transactions and constructed end-of-day sales reportPerformed clerical duties. E.g., sorting mail into the proper delivery stream such as regular, registered, priority, etc

Scmp, Supply Chain Management

Bachelor, Business Administration; Finance