Evelyne Dharmawan Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

- Assist clients by utilising Mable as a communication platform in daily living, social, and community activities.- Implement tailored care plans aimed to help clients achieve their individual goals with high regards to the diverse needs of each individual.

Australia

- Consistently greeting customers in a professional and friendly manner, assisting them into fitting rooms, and providing stylistic inputs and recommendations when needed.- Deliver exceptional shopping experiences by resolving customer complaints and addressing discrepancies in a timely manner.- Received recognition for exceeding performance targets, increasing 34% revenue from last year figures by utilising upselling techniques while maintaining honesty and integrity.- Beat monthly budgets through efficient collaboration with other team members and ensuring day-to-day tasks were met.- Ensure the store is properly kept neat, organised, and well-stocked. - Assisted in managing visual displays and overall layout of the store, coordinating clothing racks and counter display to drive exposure and maximise promotional effectiveness in alignment with corporate management and stakeholders.

Melbourne, Victoria, Australia

- Worked in a team of interdisciplinary students to solve the problem 'How can we engage and mobilise youth in Human Rights Act advocacy in 2024/2025?' - Utilised business tools through an innovation SPRINT, prioritising human-centred design and meeting sustainable development goals (SDGs) to provide tailored and feasible recommendations to Amnesty International Australia by testing the prototype and develop a unique selling proposition.- Delivered a pitch deck to Amnesty International Australia comprised of the aims and activity plan (scope), challenge map, innovation flowchart, prototype of the solution model, and market insights.

Melbourne, Victoria, Australia

- Assisted customers to the fullest extent and going 'the extra mile' to ensure quick but exceptional hospitality experience is relayed.- Received frequent praises and compliments from customers for relay of services and quality interactions during orders by providing assistance in presenting menus, making recommendations, and maintaining a can-do attitude.- Ensured cleanliness and organisation of the venue is well-maintained at all times, including rush hours.- Given the responsibility to take charge in order flow, organisation, and satisfaction of 11 tables in the entire second floor of the venue after 2 weeks of training period.- Liaised with managers, kitchen staffs, bartenders, and servers regarding order flow to ensure smooth-sailing service to promote satisfaction and maintain efficiency in a fast-paced, high pressure, and busy venue.

Jakarta, Jakarta, Indonesia

- Implemented communicative designs and creative marketing strategies across multiple digital campaigns to engage prospective clients, control online traffic, and manage quality of the company's online presence by working closely and collaboratively in a small digital marketing team.- Detected copy mistakes, considerably decreased clumsiness in spelling, grammar, and effectivity of content outputs.

Jakarta, Indonesia

- Increased Reflecto’s Instagram followers, engagements, and accounts’ reaches by approximately 250% in 3 months time.- Creatively and articulately scheduled posts to control online traffic and increase the company's online presence.

- Provided tutor services for IGCSE/AS/A Levels Physics, Chemistry, Biology, Maths, ESL students.- Assisted in providing tips and advices in working out solutions across Science IGCSE and CIE A Levels subjects.- Provided services in a private class setting by focusing on each student’s progress and designing ways to improve each individual’s habits, motivation, and attitude towards learning.