Evelyn Erdélyi Email & Phone Number

Budapest, Hungary

Budapest, Hungary

MAIN TASKS AND RESPONSIBILITIES:> Guiding and systemizing the technical and IT processes and policies of the franchise network (23 partners).> Analyzing, improving and optimizing the existing operational and technical procedures e.g. new vending machines procurement and installation, used machines refurbishment, ingredients suppling process etc.> Identifying the business development lines of the company operations and the franchise network. Preparing feasibility studies.> Initiating the gradual reorganization of the two technical teams’ operations (one in Budapest and one in the countryside), in the aim of simplifying and synchronizing the teams’ work, therefore cut the costs, reduce the reaction time and enhance the customer satisfaction.> Defining the new specifications in connection with the IT systems e.g. cashless payment options, and continuous cooperation with the IT team.> Leading the two technical teams and the IT team (~20 people).

Budapest, Hungary

MAIN TASKS AND RESPONSIBILITIES:> Establishing the Coordination Centre (Customer Service, Training Organizing Team, Project Administration Team) from the very beginning e.g. within 6 months building the team of 35, developing and implementing the operational processes and the documentation system that comply to the regulation etc.> Managing the daily smooth operation of the Coordination Centre. > Coordinating the organization of the trainings and workshops related to the EU projects.> Constantly providing that all services delivered are of the highest possible standards.> Planning the development lines of the informatics system of the Customer Service.> Recruitment and selection.> Managing the HR administration, the yearly training budget and the Talent Management system.> Ensuring the operation and development of the Onboarding Program for the newcomers.

Szeged

MAIN TASKS AND RESPONSIBILITIES:> General operations of all functions of the entire centre> Procurement, financial planning, (full P&L responsibility) soft and hard FM> Leading team of ~40> HR > Sales and marketing> Customer Service> Event and conference organizing (yearly 160-180 events)>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>The Study and Information Centre is the biggest and the most complex service centre at the University of Szeged: *25.000 m2, *yearly 970.000 EUR budget, *daily 3.500-4.000 visitors, *yearly 160-180 events, *more than 200 employees, *approx. 10 services e.g. University Library, Congress Centre Szeged, Student Services, Bookstore, Cafeteria, Central Customer Service.

Szeged

MAIN TASKS AND RESPONSIBILITIES:> General operations of the entire Congress Centre> Building, motivating and leading team of ~25.> Event and conference organizing (yearly ~200 events)> Marketing and PR> Soft FM> Customer Service> HR>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>The Congress Centre Szeged, which is the biggest one in the southern part of Hungary, offers space for up to ~1.200 delegates at one time with its 10 conference and meeting rooms, approx. gross 2.000 m2 exhibition place, underground garage for ~170 cars and professional convention and event organizing services. The centre is in the Study and Information Centre and it operates as a for-profit unit. Yearly target goal was ~100.000-110.000 EUR.

Phd Studies, Business Administration And Management, Pre-Degree Certificate Stating That All Course-Units Have Been Completed

Master Of Human Resources Management, University Degree

Bachelor Of Business Administration And Management, College Degree

Life Coach, Certificate

Certificate, "All What Women Entrepreneurs Have To Know, To Learn And To Do"

A Budapest Bank és a SEED Kisvállalkozás-fejlesztési Alapítvány által indított Dobbantó tréning célja, hogy felvértezze a résztvevőket.