Evelyn Harvey Email and Phone Number
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Evelyn Harvey personal email
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I'm someone who likes to make the most of any situation because life is too short not to. In a work environment I like to encourage and deliver outrageously good customer. I'm committed to having efficient fun. Meaning I like to get the job done but have fun while doing it. I find this especially important in Tech Support environment where the frustration level can be elevated. I'm typically drawn to helping people which is why most of my career has been in Help desk, leadership or retail environment. These skills sets have also proved invaluable in the school and hospital environments as wellI pride myself on being a fast learner, good technical intuition and can relate well to others.
Wise Health System
View- Website:
- wiseregional.com
- Employees:
- 712
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Admissions SpecialistWise Health System Apr 2019 - PresentUnited StatesChecking in patients for surgery, collecting demographics, scanning person documents.
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Office AssociateResponsive Education Solutions Jun 2015 - Apr 2019United StatesAlthough my role was primarily in the school front office, my past experience with technical support would be heavily and happily leveraged by the entire school staff as well as myself. So my roles ranged from Administrative to ensure all technology on campus was ready to run the STARR testing. -
Technical Support AdministratorKidz World Pre-School Sep 2013 - Jun 2014Frisco, TxThe all around go to person for all things technical.From running the av booth, help with the remote devices in the classrooms to creating documents in the classrooms as well as for parents.
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Call Quality Control AdvisorFedex Services Sep 2010 - Dec 2013Plano, TxCall Quality Monitoring, Monitor calls, analyze data, and benchmark results for the entire tech support desk of Fedex Office. Project managed the committee to create the new version of standards used by the Fedex Enterprise.
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Cowboys Stadium Event PhotographerKodak Oct 2009 - Feb 2011Production photography at NFL games, college games and concerts -
Tech Support SupervisorFedex Office Aka Fedex Kinko'S Jul 2004 - Sep 2010 -
Assistant ManagerKinko'S Jul 2003 - Jul 2004• Ensures quality customer service is given to customers• Leads major center business unit which involves managing customers, team members, operational issues in the consultation zone of the center, monitoring and facilitating all production and retail processes including the tracking, pick-up and delivery and quality check processes. Manages center in the absence of the center manager.• Interviews job applicants• Plans, organizes and directs the activities of four to fifteen assigned team members• Conducts regular performance appraisals• Assists team members in goal setting and skill development• Provides training and coaching to team members on assigned shifts• set staff work schedule which includes meal and rest periods• Perform all other duties as needed or requested, to include assisting with and possibly managing all center operations• Supervises other team members. Performs duties with minimal supervision by center manager.
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Tech Support SpecialistKinko'S Oct 2001 - Jul 2003Providing technical support for cases that our front line team members escalated via the phone.Document clear and concise case notes in a database.Take incoming chats from team members in the field about issues and how to questions that relate to applications and files.Advanced Troubleshooting printers and monitors. Contact Vendors for deployment of service.Troubleshoot and setup accounts for our ecommerce customers.
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Helpdesk AgentKinko'S Nov 1998 - Oct 2001Answer phones out of a phone queue.Log calls in a central repository.Help internal customer use the technology in the center through providing excellent customer service.Troubleshoot and diagnosing issues to resolution.Manage time on phone to ensure handling time did not exceed the alloted time frame.Team Lead, ensuring training of new hires, providing guidance with difficult problems or situations.Help team members to ensure excellence customer service is provided and moral is kept up.Devised training methods and materials to ensure quality and customers service.
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Retail ConsultantKinko'S Mar 1995 - Nov 1998Help customers at the front counter to take orders. Help customers in the self-serve area using the copiers and computers.Also held position that required work with outside vendors and special orders for customers.
Evelyn Harvey Skills
Frequently Asked Questions about Evelyn Harvey
What company does Evelyn Harvey work for?
Evelyn Harvey works for Wise Health System
What is Evelyn Harvey's role at the current company?
Evelyn Harvey's current role is Admissions Specialist at Wise Health System.
What is Evelyn Harvey's email address?
Evelyn Harvey's email address is ev****@****kos.com
What is Evelyn Harvey's direct phone number?
Evelyn Harvey's direct phone number is +146920*****
What skills is Evelyn Harvey known for?
Evelyn Harvey has skills like Troubleshooting, Customer Service, Leadership, Integration, Training, Windows, Printers, Management, Help Desk Support, Process Improvement, Technical Support, Software Documentation.
Who are Evelyn Harvey's colleagues?
Evelyn Harvey's colleagues are Sara Leach, Sanchez Christi, Catherine Sandlin, Karis Muehlstein, Elizabeth Bellows, Dakota Richardson, Jim Wellborn.
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