As a Retail Associate at a locally owned coastal lifestyle store on Cape Cod, I provided exceptional customer service in a fast-paced, tourism-driven environment. My responsibilities included engaging with customers to deliver a personalized shopping experience, managing inventory, and maintaining a well-organized store layout that aligned with our coastal aesthetic. I assisted in merchandising and display creation to showcase seasonal products and boost sales. Additionally, I gained valuable experience in point-of-sale operations, meeting daily sales goals, and contributing to a positive and welcoming atmosphere for both locals and visitors alike. This role helped me further develop my communication, teamwork, and problem-solving skills while deepening my connection with the Cape Cod community.

Over the past six years, I have grown from a busser to a waitress at Trevi Café & Wine Bar, a highly regarded dining establishment on Cape Cod. In this dynamic role, I honed my ability to provide exceptional customer service while ensuring a seamless dining experience. My responsibilities evolved from supporting the waitstaff by maintaining cleanliness and organizing tables, to directly managing my own section as a Waitress, where I built strong relationships with both regular customers and seasonal visitors.I developed expertise in handling high-pressure situations during peak hours, improving interpersonal communication, and mastering menu knowledge, including wine pairings, to offer guests an elevated dining experience. This long-term position has refined my problem-solving abilities, enhanced my teamwork and leadership skills, and deepened my understanding of the restaurant industry from multiple perspectives.Recognized as the top employee of 2021 due to exceptional initiative and commitment.

As a Sales Intern at GuestReady, a global property management company, I contributed to optimizing client acquisition and sales outreach strategies in an international environment. My responsibilities included supporting sales processes by identifying potential leads and fostering relationships with property owners, assisting in market research, collaborating with the sales and marketing teams to align goals, and gaining insight into the property management and short-term rental industries. This experience enhanced my ability to thrive in a dynamic workplace while building valuable expertise in sales, customer engagement, and the real estate market.

During this internship, I gained proficiency in a wide array of skills: social media marketing, graphic design, event planning, client engagement (including the distribution of newsletters and rewards through an app), as well as an in-depth understanding of the hospitality industry, the intricacies of operating a local business, and the art of professional collaboration with CEOs and colleagues.