- 1 certificate - 1 BS Guilds education -Tuition Reimbursement- target store • Pursued learning opportunities to advance knowledge and take on leadership position.• Increased average sales per customer visit by 10% through expert guest styling consultation and personalized shopping techniques.• Implemented effective inventory management strategies, resulting in a 15% reduction in stock outs and improved product availability.• Elevated customer satisfaction by delivering fast, friendly, and knowledgeable service.• Enhanced store aesthetics by maintaining a clean sales floor and organizing shelving for visual appeal.• Resolved customer care issues as a guest advocate (cashier), ensuring seamless checkout experiences.• Contributed to team success by completing jobs quickly and accurately.• Instructed junior team members on protocols and procedures of each station to maximize contributions.• Adjusted equipment to meet different productivity levels.• Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.• Created seasonal displays to showcase new and promotional merchandise.• Worked different stations to provide optimal coverage and meet production goals.• Developed strong cooperative relationships with coworkers and managers.

Cashier Second job

-Inventory Management- Team Leadership-Gift wrap-amasty-stocking-stow• Motivated team to meet common goals.• Got good productive positives feedback and hit my 100% rates.• Ensured accuracy by completing documentation of the order proceed and delivery.• Responsible for cycle counting and related research to ensure employees were using correct companyprocess.• Handled indirect functions such as the processing and handled misplaced and damaged products.• Prevented shipping errors by catching issues before they left store.• Prevented safety incidents by following proper procedure when safety issues are encountered orwitnessed.

• Deliver fast, fun, friendly, and knowledgeable service to customers. • Help keep and maintain shopping experience consistent, positive, and welcoming.• Organize racks and shelves to maintain the visual appeal to the store.• Answer customer telephone calls promptly and in an appropriate manner.• Train and serve as a peer coach for new prospective sales associates.

• Designed a logo, website layout, business card and ect..

Freelancer • Designed a business card, poster, brochure, 3 banner, glass panel and flyer for the adverting at store.• Arranged products and maintained sales floor as per company standards.• Maintained the relationship with agencies and employee.

• Held responsibility for quality control of the products and goods stored in the warehouse and made sure that they are not damaged.• Documented and managed the inventory control system in the computer placed in the warehouse by using scanners and bar code readers.

• Designed a bookmark for the Los Angeles School District• Created a CD cover for another telling of the Christmas story

• Selected as Employee of the Month• Selected as a member of the Management Team• Achieved all monthly sales goals by provided outstanding customer service• Maintained a tidy sales floor and fitting rooms• Monitored availability of inventoried merchandise• Interact heavily with guests on sales floor and cash register

• Performed Production Assistant and Receptionist duties• Assisted with creating banner web pages