Evelyn Marie Schaffer Email & Phone Number

Edmonton, AB, CA

Edmonton, Alberta, Canada

Edmonton, Alberta, Canada

• Key member on the development team for two new firm programs, responsible for creating and managing project timelines, and the development of templates, training, and marketing material
• Developed and lead an onboarding training program for regional administrators
• Ongoing mentoring of regional administrators in SMART services, nationally
• Client liaison for administrative requests, documents, and scheduling of meetings of ongoing engagements
• Preparation, research, and review of project proposals, financial models, and reports

Edmonton, Alberta, Canada

• Administrative Assistant, ExitSMART and Valuations
• Assisted with the coverage of reception including switchboard management, mail & couriers, and payments
• Preparation and review of engagement letters and reports
• Development of national service templates and presentations

St Albert, Alberta, Canada

Edmonton, Alberta, Canada

Edmonton, Canada Area

• Assembled lesson plans tailored to individual students’ musical abilities
• Encouraged growth through attainable weekly goals to facilitate proficiency
• Clearly communicated instruction and expectations to students of all ages and learning styles

Edmonton, Alberta, Canada

• Offered daily executive assistance by drafting and implementing policy updates and compiling financial and sales reports as directed by the Vice President of Sales and Provincial Manager
• Point of contact for all vendors in Edmonton to assist Accounts Payables with cultivating relationships and managing accounts
• Vital member of Epicor ERP software implementation committee tasked with testing software and training employees
• Managed internal reports, cycle counts, inventory locations and internal transfers of three retail branches to control and decrease obsolete inventory levels

Edmonton, Canada Area

• Assisted the Marketing Director in compiling social media posts (Facebook, Instagram, and Twitter)
• Assisted Accounts Receivables with managing customer accounts by posting invoices, managing cash deposits, data entry, credits and collections
• Offered daily executive assistance by drafting and implementing policy updates and compiling financial and sales reports as directed by the Vice President of Sales and Provincial Manager

11420-107 Ave Edmonton, AB

• Welcomed incoming customers while managing a high volume of calls and booking inquires
• Directed and communicated messages, distributed mail, data entry, and other general clerical duties

Edmonton, Canada Area

• Ensured satisfaction of services provided while identifying areas of improvement to assist management in customer retention policies
• Addressed customer concerns quickly and efficiently and offered solutions to repair relationships
• Sold service packages to increase profit and established a loyal clientele of return customers

Bassano, Alberta

• Managed vendor accounts and inventory levels
• Managed cash deposits, distributed mail and imputed data

Post-Baccalaureate Certificate, Vocal Performance And Pedagogy

Bachelor Of Music, Vocal Performance, Distinction

Selected Coursework, Business Administration, Management And Operations

Selected Coursework, Drama