Manage and assure the optimal functioning of building systems nationwide for 38 Plasma Centers each averaging 15,000 sq ft• Project Management responsibilities for build-out of new centers and renovation of existing:• Develop and manage a $2.5M+/- CAPEX budget construction of new centers and renovations of existing sites • Architectural Owner’s review of drawings / AIA contracts• Request for Proposals (RFPs) – from development through the award process• Manage project preconstruction through CO• Facilities Management responsibilities include:• Consult with customers and coordinate comprehensive facilities services for all centers• Vendor/Contractor Management by identifying services required and securing contracts for maintenance and repair work, meeting or exceeding key performance indicators.• Company liaison for national vendor janitorial management • Manage relocations and major renovations • Train, mentor and onboard new facilities managers continue • Liaise with Senior / C-Suite leadership on CAPEX projects pertaining to large scale projects

DDR Corporation Charlotte, NC 2014 – 2015Facilities ManagerManage Class-A retail facilities in North and South Carolina totaling over 2M sq ft • Coordinated and provided oversight for operations of various maintenance, lease administration, and construction projects throughout regional portfolio• Reduced expenses by 25% by effectively negotiating and managing contracts to include proposals for major CAPEX projects and vendor services• Liaise with Senior leaders regarding vendor and tenant relations

Led development and management of a 19 campus Class-A facilities environment within the Southeast averaging over 500K sq ft • Organized facilities team by:• Implementing best practices and excellence in customer service• Creating and collaborating on the Campus Director Facilities Management Manual, which established a high-level, consistent internal and external service throughout a large, diverse organization• Negotiating vendor contracts through coordination with senior leaders, brokers, attorneys and landlords• Developed and analyzed capital and expense budget forecasts, totaling over $4.5M including new construction and renovation of space.• Managed numerous construction projects from build-to-suits to campus renovations and relocations averaging over 20K sq ft and budgets of over $1.5M, met tight deadlines and supervised risk management solutions • Reduced annualized savings of over $90K / year through proactive planning and contract negotiation

Managed and maintained all leases for over 60 campuses totaling approximately 1M/SF which included lease review with attorneys, project review with Director of Real Estate and development and analysis of project budgets and schedules. • Saved organization over $72K in unexplained charges via audited landlord annual operating expenses and CAM fees, actual verses budget estimates. • Standardized and created various process ensuring timely processing, maintaining construction and expense budgets.• Coordinated with local and state government boards regarding build expectations and code requirements. Assisted in rapid response to expedite permitting process.

Managed and leased multiple commercial and industrial sites totaling approximately 250K SF• Successfully leased-up occupancy by 75% through networking, lease negotiations and marketing• Average of 95% occupancy rate throughout portfolio• Budget vs Actual / CAM audits and reconciliation• Responsible for POA management and reporting of Commercial Condominium Association

Responsible for the lease up and growth of onsite storage • Provided and published for “Excellence in Customer Service” Managed business development of on-site storage division and supported customers with moves due to various life changes• Recognized and awarded for best in business development management and customer service for region Averaged 95% conversion rate of 150 prospects to customers each month

Managed a 315,000 RSF, 23-story, Class A, flex-space commercial office and retail downtown building. Main liaison between landlord and tenants to include various government offices and Fortune 500 companies, as well as supervised union labor vendors• Developed recycling program where creating additional income and cost savings of $150K• Reviewed and audited all income vs. operating expense/actual vs. budget• Forecasted and generated a $5.1M fiscal year budget, for estimate Tenant CAM/reconciliation. • Led team to earn the BOMA Building of the Year Award for 301 Howard Street