Eve O'Connor Email & Phone Number

Dublin 7, County Dublin, Ireland

Dublin 7, County Dublin, Ireland

Sandyford, County Dublin, Ireland

Dublin, County Dublin, Ireland

• Assist in the running of New Mill and the Tannery, catering for over 700 students.• Dealing with student queries on a daily basis.• Debt reconciling with students and guarantors• Processing Student applications and bookings to ensure a streamlined process• Deliver sales targets for the Residence in accordance with Uninest’s sales process and standards.• Ensure customer related issues are dealt with in a timely and effective manner, and escalated when necessary.• Ensure a high standard of overall property presentation, working with the facilities team to ensure maintenance-related issues are raised and resolved in a timely manner as well as working with my Customer Service colleagues in order to maximise sales.• Monitor customer feedback and deliver recommended solutions as appropriate.• Focus on reducing residence debt on a weekly basis, with follow ups planned for almost every day.• Build and maintain positive community relationships e.g. neighbours and emergency services, by planning events or by sharing community events with the residents.• Foster effective working relationships with key University stakeholders at the appropriate level. • Part take in running the residence team, ensuring work is appropriately allocated and completed to the required standards and KPI targets set by the business.• Help manage termly room inspections to ensure property standards are maintained.• Support approaches and initiatives to enhance sales opportunities and performance.• Contribute to helping to manage the Residence budget.

Dublin

OFFICE WORK- Working from Feb every year to prepare for Body&Soulfestival, as well as Electric Picnic.- Take in applications from people who want to volunteer atSoul Kids for either festival, overlook them, then decidewhether or not they are suitable.- Organise and send off GV forms for all who arevolunteering/working in Soul Kids.- Make extensive spreadsheets for Soul Kids and in turn, forthe festival.- Designing running order for Soul Kids on Adobe Photoshop,for both Body&Soul and Electric Picnic.ON SITE WORK- Manage a team of ~25 volunteers for the weekend, makingshifts for them Fri-Sun, and make sure they show up.- Make sure all acts and workshops run smoothly and strictlyto time.- Point of contact for any family/parent who wantedinformation on Soul Kids or any of the festival, and took in allcompliments and complaints and dealt with them as best aspossible

County Dublin, Ireland

- Extensive retail training (displays, phase changing, all tilltraining, targets, men's tailoring training, link sales, bestsellers, etc.)- Excellent interpersonal skills, and excellent at conversingwith customers.- Quick on feet, use initiative.- Team player.- Did banking/admin for the store for ~6 months (start/endof day banking, float adjustments into tills during day, auditchecks with deliveries, took charge of customer problemswith any orders, etc.)Retail Banking Selling furniture Men's Suit TailoringAbility to operate tills and balance tills / cash lift at endof the day - Adapts/Works well in stressful situations Interpersonal skills - Skilled problem solver - Excellentcomputer use and skill - Organizational Skills - Retailsale

County Dublin, Ireland

- Similar to Comms Officer position; was elected toEntertainments Officer by students of NCI.- For the short time in the role, I was in charge of planningand co-ordinating events for the upcoming college year.- Making events under time pressure and with an allocatedbudget.

Dublin

- PR and Communications experience for two years in astudent driven environment.- Ran social media outlets in relation to any and all eventsheld by the student union.- Dealing and communicating with students with anythingthey needed, such as questions about the union, theirclasses, or help in whatever way possible.- Unpaid, voluntary position.- In charge of graphic design, proficiently using AdobePhotoshop to create artwork.- Created ncisu.ie, and constantly updated throughout thecollege year.

County Dublin, Ireland

- Link sales with food/coffee.- Basic barista skills.- Pulling alcoholic beverage.- Dealing with food properly and safely, to HACCP standards.

Higher Certificate, Computer Science

Leaving Certificate