Eve Podet Email & Phone Number

Project Manager in the Office of Information Technology at the Kentucky Transportation Cabinet.

Lexington, Kentucky Area

Project Manager / Business Analyst in the Application Development Branch of the Office of Information Technology at the Kentucky Transportation Cabinet.Responsible for all areas of project management for assigned projects in a large, enterprise environment. • Develop and monitor work plans, schedules, communication strategies, budget, critical success factors, and manage risks and project changes.• Perform analysis of business needs, prioritizing associated activities and resource allocation. • Ensure timely and accurate reporting of status and deliverables against the plan.• Identify and support enhancements to development and testing processes to improve operations.• Establish scope of work, design solutions, coordinate testing and implementation. • Analyze business processes, identifying flow, business rules and exceptions, and opportunities for process improvement. • Track project variances and escalate timeline and budget issues appropriately and expeditiously.• Tools: MS Project 2013, Team Foundation Server (Task, User Story, Feature, Testing, Bug management)

Analyzed information flow and automation needs, and managed numerous projects to implement a company-wide information system integrating all aspects of the business including Sales, Marketing, Operations, Accounting, Technical Support and Engineering. Established ongoing system improvement, maintenance and troubleshooting. • Increased and improved communication and responsiveness to customers by designing and implementing system to create, maintain, track and renew product licenses and support contracts.• Designed and implemented an order processing and revenue tallying system used to produce invoices and royalty reports, and critical to management’s quantified assessment of company goals.• Created a price quote tool to handle a range of products and support options with complex pricing structures, eliminating pricing inaccuracies for sales staff.• Wrote scripts to provide interaction between the database and the website, enabling customers and channel partners to review license information and generate their own support renewal quotes.• Planned and performed database migrations between platforms and between business tools (locally installed and SaaS) to take advantage of modern features and methodologies.• Instituted programs for back-ups and maintenance of data integrity to ensure data security and reliability.• Developed and automated weekly reports tracking effectiveness of sales and support team efforts allowing management to evaluate employee and team performance.• Designed and implemented a ticket and defect tracking system, handling communication between customers, channel partners, technical support staff, and development engineers regarding 4000+ tickets and 800+ associated bugs and feature requests per year.• Technical skills and tools: SYBASE database administration, Remedy administration, configuration, workflow design, Unix shell programming, JIRA administration and configuration, Salesforce administration and configuration.

Ma, Library Science

Master's paper published as "Predicting Graduate Library School Performance Using a Probabilistic Retrieval Model" by Abraham Bookstein.

Ba, Economics