Andrea Everage Email & Phone Number

Ocala, Florida, United States

Providing mental health counseling services to youth and their families.

Fort Myers, Florida, United States

Irvine, California, United States

Answered inbound calls remotely for recovering parts, managed vendor returns with Online QuickBooks, entered parts tracking information into Monarch CRM, and worked with vendors to process price quotes.

United States

Administered assessments, completed intakes, provided therapy to individuals and groups, created treatment plans, wrote clinical notes, updated client data in Simple Practice EHR, created monthly newsletter, updated social media page, and marketed practice.

Gainesville, Florida, United States

Assisted program staff in generating correspondence, meeting minutes, forms, copying, and completing reports. Maintained records of program correspondence and reports. Received, sorts, and distributed incoming mail. Ensured records were all in compliance with agency policies and the state contract. Answered telephone, greeted, assisted, and announced visitors. Reviewed staff service entries to ensure compliance. Completed reporting for the FACT Program. Requested and tracked FACT enhancement dollars and team’s budget in the use of these funds. Maintained and reordered Petty Cash. Completed, tracked, & monitored program compliance with required drills and quality improvement measures. Responsible for scanning paper documents to ensure upload into the Electronic Health Record. Monitored use of office supplies and ordered supplies as needed. Maintained bus tickets and transportation passes for the FACT program. Participated in developing and revising current procedures by recommendations to the appropriate supervisor. Trained new employees and other clerical support staff to fill in during absences or vacancies. Attended training, in-service sessions and daily staff meetings.

Gainesville, Florida, United States

Greeted and directed guests and visitors, performed phone and in-person screenings for employment applicants, scheduled interviews for employment candidates, performed orientation for new employees, ensured functional operation of office equipment and scheduled repairs when needed, maintained supplies inventory by checking stock to determine inventory level & ordered, entered and ensured accuracy of payroll at our location before sending to corporate, covered duties of Bookkeeper when they were absent, entered payment transactions into accounting system and general deposit ledger, maintained manual filing system, entered data and generated reports, answered and directed incoming phone calls, received, sorted and distributed mail, assisted staff and HR with copying, correspondence and creating forms.

Fort Wayne, Indiana, United States

Answered inbound calls, provided solutions and answers to inquiries, built client loyalty and maintained customer satisfaction by placing follow up quality control calls, trained and managed a growing team at our new satellite office, verified invoicing accuracy and processed payments, involved in assessment and roll out of new software program, managed email communications, captured information requests for air cargo transportation including shipping and receiving parties, origin and destination airports, estimated dates of transit, performed data entry in logistics management software, identified opportunities for better service, greater workplace effectiveness and operating efficiencies.

Gainesville, Florida, United States

General husbandry; cleaned habitat, daily feeding of primates, involvement in primate enrichment & socialization, planned and prepared a variety of diets, including those for geriatric, toothless, diabetic, and allergy specific, supervised volunteers.

Fort Wayne, Indiana, United States

Assisted customer base inquiries by tracing shipments, performing rate quotes, researching tariff, attended to discrepancies and billing and/or invoicing questions, reviewed, prepared, and entered documents into the company billing system, performed daily review of invoices by verifying transaction information, scheduled and prepared disbursements, and obtained authorization of payment, involved with troubleshooting IT issues and performed company audits for compliance, provided administrative support to Operations, Sales, & Service Center Manager, built and maintained good and lasting relationships with internal and external customers.

Master Of Arts - Ma, Forensic Psychology, 4.0

Bachelor Of Arts - Ba, Psychology

Certificate, Paralegal

Specialty in Civil Litigation