Everett Alexander Email & Phone Number

As the Service Manager for Dallas and Austin markets at Pearson Air, my role involves leading our efforts in multifamily HVAC projects, where we prioritize integrity, excellence, and community support. Our commitment extends beyond services to embodying core values that define our family-owned business's legacy and its contributions to both the industry and societal well-being.♦Manages service operations for Dallas and Austin markets, focusing on multifamily HVAC projects, ensuring top-tier service and customer satisfaction.♦Champions the full lifecycle of HVAC needs for multifamily properties, including construction, service, and rehabilitation, aligning with Pearson Air's expertise.♦Upholds Pearson Air's mission statement "Helping people with Everything we do!", integrating this ethos into all service and operational aspects.♦Ensures projects remain on budget and schedule by implementing value engineering solutions, showcasing Pearson Air's commitment to value and efficiency.♦Embraces Pearson Air's core values of honesty, integrity, value, and generosity, driving the company's operations and community engagement efforts.♦Contributes to the legacy of Pearson Mechanical Inc., established in 1982, by maintaining high standards of integrity and honesty within a challenging industry.♦Supports Pearson Air's family-oriented culture and community involvement, particularly through the Gregg Pearson Foundation, providing assistance to families affected by cancer and acute illnesses.♦Collaborates with industry leaders and stakeholders to uphold Pearson Air's reputation as a value-based contractor, ensuring excellence in multifamily HVAC solutions.

With my experience as a General Manager in the Electrical/HVAC industry, I've had the privilege of co-launching and leading a successful business venture in Dallas, Texas. My role has been instrumental in shaping the company's direction, enhancing operational efficiency, and fostering a culture of excellence and customer satisfaction.♦Partnered to co-found a thriving Electrical/HVAC business venture in Dallas, expanding market presence and profitability.♦Led and motivated a sales team to exceed key performance indicators, enhancing business growth and customer engagement.♦Conducted daily coaching sessions, both in-person and via Zoom, to maintain high levels of team performance and morale.♦Established and enforced internal policies, streamlining operations and ensuring adaptability to dynamic business needs.♦Emphasized technician management and process training, focusing on superior customer service and craftsmanship.♦Implemented strategies to sustain profit margins at 10%+, securing long-term business viability and success.♦Enhanced technician performance through hands-on ride-alongs and constructive feedback, promoting professional development.♦Negotiated effectively with suppliers to optimize cost controls and operational efficiency, maximizing resource utilization.

As an entrepreneur passionate about providing exceptional service and quality in the HVAC and electrical sector, I launched and managed Service City Air & Electric in Dallas, Texas. My leadership focused on strategic operations, financial health, and building a customer-centric team, driving the company to achieve and maintain profit margins above 10%.♦Launched a new HVAC and electrical services business, overseeing all aspects of operations, financial management, and sales force development.♦Implemented and enforced internal policies to enhance operational efficiency and meet dynamic business demands.♦Focused on superior customer service and craftsmanship through effective technician management and process training.♦Developed and executed strategies to ensure long-term business success and sustained profit margins of 10% or higher.♦Oversaw technician performance, utilizing key performance indicators to ensure excellence in service delivery.♦Enhanced team skills and service quality through direct coaching, ride-alongs, and constructive feedback.♦Negotiated with suppliers to secure cost-effective purchasing agreements, optimizing operational expenses.♦Continuously sought ways to improve business operations and efficiency, ensuring a competitive edge in the market.

As an entrepreneur passionate about sustainability and energy efficiency, I embarked on a journey to reduce energy consumption in homes. From 2007 to 2013, I spearheaded Texas Energy Solutions in Rowlett, Texas, focusing on making homes energy-efficient. My role encompassed operations management, strategic partnerships, and customer education, significantly contributing to the community's energy conservation efforts.♦Founded and led Texas Energy Solutions, specializing in Home Energy Efficiency, from Jan 2007 to Jan 2013.♦Managed all aspects of business operations, ensuring smooth and efficient daily activities.♦Established key partnerships with Oncor and local power companies to promote home energy efficiency programs.♦Organized monthly "Energy Champion" meetings to review progress, disseminate best practices, and provide ongoing training.♦Conducted comprehensive site and system energy assessments to pinpoint areas for energy improvement.♦Educated both customers and technicians on energy-efficient products such as insulation, radiant barriers, attic ventilation, and energy-saving windows.♦Led the development and implementation of process training programs, enhancing team capabilities and service quality.♦Championed energy efficiency through customer engagement, significantly improving home energy conservation in the community.

In my tenure as Electrical Service Manager at TD Industries in Dallas, Texas from January 2001 to January 2007, I oversaw a team dedicated to delivering high-quality electrical services. My leadership fostered a culture of excellence, innovation, and customer satisfaction, ensuring projects were completed efficiently and effectively.♦Led a team of electrical technicians, ensuring high standards of service and technical excellence.♦Developed and implemented training programs for new hires and ongoing professional development for team members.♦Managed scheduling and deployment of staff to meet customer needs promptly and efficiently.♦Oversaw financial aspects of the electrical service department, including budgeting, forecasting, and cost control.♦Established and maintained strong relationships with clients, enhancing customer satisfaction and retention.♦Implemented safety protocols and procedures to minimize risks and ensure compliance with industry regulations.♦Contributed to the planning and execution of large-scale electrical projects, ensuring completion within time and budget constraints.♦Analyzed performance data to identify areas for improvement and implement strategic changes to service delivery.