Everett A. Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

Chicago, Illinois, United States

Chicago, Illinois, United States

* Mentored migration engineers with best practices on utilization of Transition Manager Migration SaaS optimal tool resulting in 20 % faster project delivery timelines and reduction of migration failure rates.* Managed end to end data center consolidation and migration strategy, encompassing server, storage, database, and virtualization; decrease operational costs by 40% and system uptime by 25%.* Orchestrated client-specific migration methodologies, resulting in a 50% rise in workflow efficiency and the development of a robust tracking engine for program progress monitoring.* Analyzed the qualification, right sizing, scheduling, coordination, cross team impacts, outage windows and approval by the customer of large-scale migrations totaling 1000+ workloads. * Coordinated the discovery, analysis, planning and execution phases to migrate up to 8500 workloads from the current environment to another on-prem datacenter. * Led the strategic V2V migration of over 1000 Microsoft Hyper-V workloads to VMware, guided internal business departments to create a plan that minimized operational disruption and adhered to stringent time constraints.* Facilitated comprehensive remote meetings and discussions with client application and server SMEs, using interviews and workshops to gather detailed architecture and dependency information, creating precise Migration runbooks, reducing migration errors by 40%.* Led data analysis and validation efforts, generating accurate source-to-target migration mapping documentation, which facilitated a seamless data migration and saved the team 50+ hours of rework.* Spearheaded cross-functional efforts with clients and Project Management to analyze, manage, and deliver projects; adherence to TDS methodology led to a 20% increase in client satisfaction and successful delivery of high-quality services.

* Guided the integration of cloud hosting services, collaborated with IT teams and vendors, which boosted system performance by 50% and lowered maintenance costs by 20%.* Configured and deployed 50+ physical and virtual servers, upgraded systems, and troubleshooted issues, ensuring 99.9% uptime for all on-prem datacenter services and enhancing operational efficiency.* Revitalized VMware Operations 7.5 to track and manage infrastructure health, swiftly resolving alerts, achieving a 99.9% uptime and boosting operational efficiency.

Greater Chicago Area

* Developed reusable VMware consulting service offerings, including tasks, deliverables, and estimates, resulting in a 25% reduction in project delivery time.* Boosted billable revenue from $50K to $1.1M by completing small-to-large enterprise projects.* Revitalized a $1.3M endangered project by facilitating inter-departmental collaboration and realigning expectations, bringing the project back on track and achieving timely completion.* Co-ordinated to developing Statement of Work (SOWs), presentations and standardized factory documentation and deliverables to support the X2V methodology.* Conducted architectural design assessments for VMware vSphere environments, leading to a 50% improvement in resource utilization and a 30% increase in client system performance and operational efficiency.* Conducted comprehensive VMware virtualization health checks, delivering tailored remediation advice; achieved client system performance by 25% and reduced downtime across vSphere environments.* Upgraded VMware vSphere environments to the latest versions through tailored PMP methodologies, enhancing system stability and performance by 25% and reducing downtime by 40% during the migration process.* Revamped documentation of best practices for VMware solutions to optimize client and partner utilization, resulting in reduction in support tickets and a 20% increase in partner engagement.* Measured and analyzed possible partnerships to enable joint migration projects by collaborating with 3rd-party partners.* Attained current with latest VMware product developments and migration tools, resulting in a 25% improvement in project delivery time and client satisfaction.

Chicago, Il

* Collaborated with business units, technology teams, and stakeholders for enterprise-level deployments and migration planning. Aided clients with P2V Accelerator solutions to enable an efficient workflow plan.* Created and implemented a robust process planning and knowledge transfer system, enhancing migration success rates by 35% and cutting P2V failures by 20%.* Architected sizing of servers for P2V migrations utilizing virtualization planning tools. Incorporated hands-on and workstream management experience in large-scale P2V migrations totaling 2000+VM’s.* Engineered a migration toolset that accelerated client OS updates by 50% and accelerated workload migration ratio by 30%, ensuring a swift transition to a new VMware environment with minimal work disruption.

Administer and support Lab Manager v2.5 in a proof-of-concept, DEV/QA environment. Provided advanced level 24X7 technical support for virtual infrastructure ESX version 2.x, 3.x, and Lab Manager. Tapped as part of an on-call rotation schedule for Level 3 supporting 1.5K+ servers during off business hours.* Sustained standard operating procedures, including updates, patches, and datastore maintenance.* Ensured performance maximization via evaluation and tuning of virtual environment, including configuration of features such as High Availability (HA), Dynamic Resource Scheduler (DRS), VMotion while also maintaining best practices for virtualization-related solutions.* Facilitated and performed mass deployments of ESX installations utilizing of custom scripting kickstart configurations.* Completed large scale P2V migrations totaling 500+VM’s in multiple environments by planning, deployment, and team oversight.* Tracked ESX host by utilizing SNMP traps and 3rd-party hardware agents such as HP Insight agents. * Assured compliance with Food and Drug Administration (FDA) guidelines by completing server qualification checklist.

Served as Lotus Notes Administrator and owned 2 technical reference databases on Lotus Notes 5.010 and 6.5x platforms; maintained up-to-date online documents in Lotus Notes reference databases.* Collaborated with product owners on process workflows to bring supporting application to Support Center Help Desk, including completing documentation needs.* Enhanced staff development and performance by creating and facilitating training curriculum for new Documentation Specialist in Support Center; served as mentor. Prepared online documentation and training material and trained multiple new recruits for new Support Center Help Desk in Gurgaon, India. Tapped as Lead Onsite Trainer during all phases in India.

* Managed and monitored 200 to 300 Cisco WAN/LAN node routers using HP Open view.* Troubleshooted tasks on Cisco routers to check the serials, interfaces and circuits to find out which frames are down using HP Open view and Remedy.* Diagnosed problem source through user discussions; coordinate with engineering, operations groups to resolve problems utilizing Remedy.* Provided Desktop Support which included setup, repairs, upgrades, account resets and technical questions for various clients.* Monitored Microsoft NT4.0 Servers, workstations, SQL Servers, and IIS servers for any high loads in CPU, Memory, and Disk utilization using NetIQ Application Manager.* Monitored, alerted and reported to clients of their website’s performance status daily using Site Scope.* Created, escalated and logged remedy tickets of technical problems from clients via phone/email.* Monitored, investigated and restarted scripts using the HP/Unix system for multiple client environments.

Lincolnshire, Illinois, United States

* Troubleshooted, researched and provided customer focused phone support for hardware and software issues for internal, clients and remote users within a team environment* Logged each call thru the Support Center Help Desk via phone, voicemail, email messages using Remedy* Used extensively IBM’s mainframe system using TSO, ISPF, and NETVIEW to process, prioritize, start/stop jobs and troubleshoot* Troubleshooted Dial-Up remote access for LAN and Lotus Notes (5.x, 6.x, 7.x) accessibility using Windows NT 4.0 and Novell utilities* Delivered effective training to new Support Center Generalists* Installed, configured, and provided maintenance of personal computers/networking equipment such as reinstalling network device drivers, TCP/IP and IPX/SPX

Education record

Activities and Societies: Training: Bootcamp Amazon Web Services - hands-on specialization program focusing on Amazon Web Services (AWS).

Master'S Degree, Master Of Information Systems Management (Mism)

 Bachelors Of Science, Information Systems Security