- Lead teams building and implementing solutions to meet business goals and customer deliverables- Uses technical expertise to support business strategy by planning/ supervising preventive and corrective maintenance and repair activities to meet data center metrics- Coordinated and implemented complex preventive maintenance schedules while de-conflicting workloads to facilitate break-fix's and other urgent work scopes- Implements technical changes related to day-to-day operations by removing roadblocks and providing a path forward in the Air gapped Cloud infrastructure - Implemented efficient processes using PM software, improving communication and collaboration among data center staff

- Enforced requirements outlined by NISPOM, ICD 705 and other various U.S. government regulatory standards to prevent unauthorized disclosure of classified information - Fostered a safety culture through utilization of security systems, incident management, and risk analysis in high security facilities- Implemented effective staffing solutions when unforeseen vacancies arose- Maintained 100% satisfaction in customer facing role through the use of exceptional interpersonal, communication and presentation skills

- Provided an impeccable customer experience to stakeholders daily - Coached and mentored 70 employees in planning, organizing and coordinating their work- Utilized PM software to create and manage task backlogs, facilitating prioritization and allocation of resources for timely completion of projects- Managed scope, schedule, cost, people, risk and communications in $3 million program- Conducted daily backlog reviews with team leads to assist with the task prioritization- Leveraged trend and data analysis to drive food and labor costs down 15%- Created and deployed successful strategies to increase performance, streamline processes, and manage inventory- Implemented and supervised multiple projects across operational departments

- Advised senior executives on operations, intelligence, and risk assessments in daily briefings- Produced monthly reports on equipment status and personnel readiness for senior executives- Executed sound, efficient, and data-driven decision making, while displaying a high-level of competence and professionalism under stressful situations- Ensured project resources were adequately available for teams to complete customer deliverables