Manage client accounts payable.Schedule and manage installation services.Organize and process company inventory. Provide customer service and conflict resolution.

Resolved an average of 30 customer complaints per month regarding sales and service.Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills. Maintained friendly and professional customer interactions.Monitored and documented all income, including delinquencies.Managed all day-to-day activities involving clients, subcontractors and property management. Monitored customer preferences to determine focus of sales efforts.Monitored common areas for cleanliness and safety.Compiled and conveyed all operational and financial data to the regional manager.

Cross-trained and provided back-up for other customer service representatives when needed. Resolved product issues and shared benefits of new technology.Managed quality communication, customer support and product representation for each client. Worked under strict deadlines and responded to service requests and emergency call-outs.Assisted customers with facility and product complaints.Worked as a team member performing cashier duties, product assistance and cleaning. Replenished supplies with items from the stockroom.

Compiled statistical information for special reports. Created presentations using Microsoft PowerPoint. Cataloged detailed reportsExperience with file sharingUnderstand and promote use of the company’s web-based encyclopedia