Everett Bledsoe Email & Phone Number

In this role I'll oversee IT infrastructure, support and partner with leadership to build out efficiencies, processes and systems in an evolving and dynamic financial environment.

Washington Dc Metro | Montreal | Remote Employer

*Enhanced user onboarding and offboarding with single sign-on and SCIM, saving an estimated 2 hours per employee, streamlining operations, boosting productivity while staying ahead of cybersecurity threats. *Developed and maintained hands-on hardware benchmark policies and delivered monthly reports for visibility while maintaining system uptime and integrity. *Optimized cloud application activity insight through Microsoft E5, leading to proactive risk identification and… Show more *Enhanced user onboarding and offboarding with single sign-on and SCIM, saving an estimated 2 hours per employee, streamlining operations, boosting productivity while staying ahead of cybersecurity threats. *Developed and maintained hands-on hardware benchmark policies and delivered monthly reports for visibility while maintaining system uptime and integrity. *Optimized cloud application activity insight through Microsoft E5, leading to proactive risk identification and reducing security incidents by 95%. *Managed IT operations for a global workforce of remote employees, ensuring seamless scalability and cost-effective support for hardware and software. Show less

Plano, Tx

• Responsible for managing an efficient work environment for 1300+ employees and contractors.• Manages over $2 million in assets, while effectively reducing costs with frequent RFIs and efficiency gains.• Collaborate cross functionally to support service implementations.• Created systems to capture business specific metrics to drive change and decisions for internal and external business units.• Implement and revise team workflows for onboarding, offboarding, patching, inventory… Show more • Responsible for managing an efficient work environment for 1300+ employees and contractors.• Manages over $2 million in assets, while effectively reducing costs with frequent RFIs and efficiency gains.• Collaborate cross functionally to support service implementations.• Created systems to capture business specific metrics to drive change and decisions for internal and external business units.• Implement and revise team workflows for onboarding, offboarding, patching, inventory management, problem solving, and knowledge transfers.• Designed the Identity and Access Management program from RFP review to implementation. Show less

Plano, Tx

• Administered AWS workspaces and AZURE server infrastructure while providing support in all areas of the Cloud Computing stack (IaaS, PaaS, SaaS).• Senior patching administrator for workstation and server infrastructure.• Senior storage administrator of FAS2220.• Monitored all critical network infrastructure nodes via SNMP and WMI.• Configured and maintained entire NTFS file system on NETAPP aggregates, volumes, and Qtrees while also maintaining EMC Nimble… Show more • Administered AWS workspaces and AZURE server infrastructure while providing support in all areas of the Cloud Computing stack (IaaS, PaaS, SaaS).• Senior patching administrator for workstation and server infrastructure.• Senior storage administrator of FAS2220.• Monitored all critical network infrastructure nodes via SNMP and WMI.• Configured and maintained entire NTFS file system on NETAPP aggregates, volumes, and Qtrees while also maintaining EMC Nimble arrays.• Maintained Domain Name Service entries for public facing websites. Show less

Wichita, Kansas Area

• Provided premiere support for NetApp’s E-Series and FAS product line• Assisted in troubleshooting and providing root cause analysis on issues pertaining to controller reboots, hardware failures, and critical system errors.• Utilized firmware source code (written in C) to health check, analyze, and predict controller behavior.• Wrote knowledge base articles for bugs that were identified and uploaded to an agile database.• Worked with proprietary SAN, NAS, and DAS… Show more • Provided premiere support for NetApp’s E-Series and FAS product line• Assisted in troubleshooting and providing root cause analysis on issues pertaining to controller reboots, hardware failures, and critical system errors.• Utilized firmware source code (written in C) to health check, analyze, and predict controller behavior.• Wrote knowledge base articles for bugs that were identified and uploaded to an agile database.• Worked with proprietary SAN, NAS, and DAS environments• Assisted customers in data recovery using snapshot recovery. Show less

Wichita, Kansas Area

• Provided End User Level I/II Support, including application and desktop support • Created and managed accounts via Active Directory • Assigned Microsoft Office 365 licenses• Worked and cofounded the Employee Engagement Committee• Gained Citrix XenApp experience