Providing an elite level of service to our students as they pursue their dreams.

Enrolling students in programs that will give them the career training. Partnering with the community by doing events, offering resources And being helpful to our students in the community.

The CDC Foundation is an independent nonprofit and the sole entity created by Congress to mobilize philanthropic and private-sector resources to support the Centers for Disease Control and Prevention’s critical health protection work.

Million Dollar Book Launch is a hybrid Done-For-You & Done-With-You service that writes and publishes a book for you in a way that sets you up for generating your own on-going High Ticket Program sales. A high-ticket, high-margin, scalable program is designed for you (what we call a Game Changer Program) and a full Lead Generation Machine is created. We also help you sell your first three sales of that Program, launching your “Founders Circle”. Then your book is ghostwritten and published. Next a Strategic Philanthropy Book Launch is created to generate a tribe of 5,000 raving fans. From that launch, a Master Class funnel is created and launched that drives leads for your Game Changer Program. And finally, you are coached and mentored in order to close one million USD of sales from that funnel in the first 18 months.

Handles customer inquiries, billing questions, service request and provide technical support. Deescalates troubled customer interactions by repairing trust between customers and the company. Evaluate issues early to avoid surprises. Locates resources for a clear solution to problems and challenges that arises with out notice. Entered account holder details in Customer Relationship Management (CRM). Interface daily with internal and external partners in training, field services, business acquisition, retention and operations. Partnered with management to provide feedback and content direction for new projects for 3 tiers of customers. Prioritize multiple tasks in a fast-paced and ever changing environment. Utilize current software applications for word processing, spreadsheets and database tracking to complete assignments and report trending needs. Makes sound workplace and business decisions that benefit the company and the customer. Plan work in a responsible manner, balancing company goals vs. schedule, budget, safety and resources. Maintains a customer-focused attitude and strive to satisfy the customer. Provides consultation and technical assistance to internal and external customers on program, project, and strategy development and implementation. Communicated in an efficient and effective manner with customer, colleagues and high-ranking company officials.

Handles customer inquiries, billing questions, service request and provide technical support. Deescalates troubled customer interactions by repairing trust between customers and the company. Evaluate issues early to avoid surprises. Locates resources for a clear solution to problems and challenges that arises with out notice. Entered account holder details in Customer Relationship Management (CRM). Interface daily with internal and external partners in training, field services, business acquisition, retention and operations. Partnered with management to provide feedback and content direction for new projects for 3 tiers of customers. Prioritize multiple tasks in a fast-paced and ever changing environment. Utilize current software applications for word processing, spreadsheets and database tracking to complete assignments and report trending needs. Makes sound workplace and business decisions that benefit the company and the customer. Plan work in a responsible manner, balancing company goals vs. schedule, budget, safety and resources. Maintains a customer-focused attitude and strive to satisfy the customer. Provides consultation and technical assistance to internal and external customers on program, project, and strategy development and implementation. Communicated in an efficient and effective manner with customer, colleagues and high-ranking company officials.

Led the PR campaign that positioned and launched Ready or Not Productions as a premier theater destination for residents in the Central Savannah River Area. Managed campaign budget, talent, social media and media relations for the stage play. Managed Marketing and promotions team to ensure messaging was consistent. Developed a strategic cross- functional PR plan that connects PR, social media and publicity. Coordinated the gathering of data/other information and writing documents such as fact sheets, program briefings, Questions and Answers, one-page program summaries, Web pages, and program-in-briefs. Applied audience research results to campaign, strategy, and message developmentKEY ACCOMPLISHMENTS• Organized regional tours to key market sectors.• Developed brand identity by creating logos, business cards and websites.• Developed digital campaign for social media to get public involved,• Proactively trained the entire cast on speaking to the media.

Handles customer inquiries, billing questions, service request and provide technical support. Deescalates troubled customer interactions by repairing trust between customers and the company. Evaluate issues early to avoid surprises. Locates resources for a clear solution to problems and challenges that arises with out notice. Entered account holder details in Customer Relationship Management (CRM). Interface daily with internal and external partners in training, field services, business acquisition, retention and operations. Partnered with management to provide feedback and content direction for new projects for 3 tiers of customers. Prioritize multiple tasks in a fast-paced and ever changing environment. Utilize current software applications for word processing, spreadsheets and database tracking to complete assignments and report trending needs. Makes sound workplace and business decisions that benefit the company and the customer. Plan work in a responsible manner, balancing company goals vs. schedule, budget, safety and resources. Maintains a customer-focused attitude and strive to satisfy the customer. Provides consultation and technical assistance to internal and external customers on program, project, and strategy development and implementation. Communicated in an efficient and effective manner with customer, colleagues and high-ranking company officials.

Oversaw the development of effective strategies for small business through advertising, public relations and social media. Created personalized websites for clients to an online presence for their brand. Evaluated and identified the proper technique and technology needed to disseminate their message. Wrote and edited content for deliverables that consistently expressed the target goal of the client. Maintained campaign data reports to measure current and future campaign effectiveness. Presented systems and implementation strategies in formulation meetings. Developed, implemented and managed national marketing several national communications and marketing initiatives for various audiences.KEY ACCOMPLISHMENTS:• Learned to operate Adobe Creative Suites Products with very little formal educational training.• Maintained and fostered client relationships that have lasted throughout the lifespan of the company.• Took on stretch or rotational assignments to support company initiatives and achieve self-development.• Developed a web based tracking system that store information about each students learning progress.• Fostered business success by offering and supporting different perspectives.

Increased web-based training completion to 90%, with use of Learning Management System to track training completion and learner progress. Motivated and trained classes of 50 -100 students. Determined the appropriate course materials suitable for the success of the organization. Provided final approval for training materials. Assigned training personnel to cover training curriculum. Nurtured team efforts to accomplish benchmarks set by the owner. Foster community partnerships to bring awareness and enlighten. Hosted conferences and special sessions as an innovative way of disseminating knowledge to the target audience.KEY ACCOMPLISHMENTS:• Supported the expansion of the educational branch of the organization that hadn’t had further progression.• Established a weekly training schedule based on curriculum.• Designed trainings for varied learning levels teenage, college, young adults and seniors.• Developed a web based tracking system that store information about each students learning progress.EXTRA TERRESTRIAL GRAPHICS • AIKEN, SC • 2008-2018 BRAND COMMUNICATION STRATEGISTOversaw the development of effective strategies for small business through advertising, public relations and