Perform all of the monthly/weekly/ad-hoc reporting for my department using Excel, Salesforce reports, and BOBJ. Create reports and build dashboards as needed in Salesforce.Subject Matter Expert (SME) for Oracle and led multiple training courses on Oracle.Perform majority of work in Oracle and Salesforce.1. Responds to customer needs and works to develop relationships with Caterpillar dealers and Territory Managers.2. Researches and evaluates more specific customer issues, develops an overall understanding of the NABC and FPD and refers customers to the appropriate department within for problem resolution.3. Processes buyouts and communicates them to the requesting party, ensuring accurate input of accounting data and timely processing. Buyout processing involves, but is not limited to, entry of financial data associated with buyouts, calculation of collateral release figures, audit of confirmation letters and verification of such data for accuracy and completeness.4. Works various daily contract disposition reports to determine that funds were applied to the correct contract. Work involves, but is not limited to, matching and printing buyout quote (automated or manual), attaching copy of check/wire to buyout quote, and disposing contract within the leasing system.5. Resolves contract disposition fund report posting errors applied to incorrect contract. Researches errors and identifies the appropriate contract and amount to be applied. Works closely with other NABC units to resolve disposition of buyout fund problems.6. Identifies discrepancies in funds and buyout quote. Determines whether the discrepancies are due to additional interest calculated, late charges, taxes, insurance premiums, etc.

● Analyze paid claims data to identify duplicate payments or contractual, billing, and claim processing errors● Identify, analyze, and interpret trends or patterns in complex data sets● Use statistical methods to analyze data and generate useful business reports● Use pertinent data and facts to identify and solve a range of problems within area of expertise● Work directly with other departments to enhance and refine assigned inventory to maximize value

Provide warm welcome to Guests and engage Guests in conversations supporting current sports events, other promotional activities and/or their areas of interestMake genuine recommendations regarding all menu itemsWrite Guest food orders on slips, memorize orders and enter orders into the POS systemCheck Guest identification to ensure they meet minimum age requirements for consumption of alcoholic beveragesServe food and/or beverages to Guests to ensure an exceptional dining experienceCheck with Guests to ensure they are enjoying their meals and anticipate any need for corrective action to ensure Guest satisfaction – Inform Managers as neededRemove dishes and glasses from tables or counters, and take them to the kitchen for cleaningCollect and accurately process Guest paymentsMaintain positive working relationships with all Team Members and Managers

-Assist loan officers with tasks-Answer phones-Check and respond to emails-Update daily loan rates

● Analyze sales data and efficiency of tire service technicians● Match invoices to statements and match with inventory● Work with Accounts Payable and Accounts Receivable● Make End of Month reports and calculate Profits and Losses

● Work closely with the Accounts Payable Department ● Key invoices and scan into online database● Help with various Accounting tasks around the office● Organize files and store files

• Engage customers to ensure their needs are met • Process cash, checks, and credit card transactions• Meet sales goals – December $1,450 an hour• Maintain current knowledge on computers through experience and self-development