Everlyn Ngunyi Email & Phone Number

North Vancouver, Bc, Canada

Manage a wide range of administrative tasks, including processing documents, organizing meetings, and coordinating travel to support team efficiency.Oversee inventory of aquarium plants, collaborating with the Head Office to manage stock levels and facilitate smooth transfers.Handle customer orders across Canada and the USA, ensuring timely and accurate processing while maintaining strong client relationships.Improved operational efficiency by automating the order management system, reducing errors and saving time.Maintain and organize filing systems for easy access to important records, streamlining administrative processes.Prioritize and address incoming requests daily, including sorting mail and preparing materials for meetings and events.Coordinate shipping and logistics, ensuring compliance with cross-border regulations and on-time delivery.Prepare detailed reports and analyze data to identify trends and areas for improvement.Support sales activities by maintaining accurate records of transactions, inventory, and compliance.Collaborate with the Head Office on strategic initiatives, ensuring alignment with organizational goals.

Burnaby, British Columbia, Canada

Built strong relationships with clients by understanding their needs and delivering tailored advertising solutions.Developed proposals and quotes to convert leads into long-term business partnerships.Identified opportunities for digital advertising growth, contributing to revenue generation.

Vancouver, British Columbia, Canada

Designed and implemented social media campaigns to increase brand visibility and engagement.Conducted market research to identify trends and inform marketing strategies.Prepared weekly performance reports to guide improvements in marketing campaigns.

Kenya

Provided administrative support to the relationship management team, ensuring smooth daily operations.Assisted customers with account inquiries, resolving issues promptly while maintaining high service standards.Compiled and maintained accurate client records in a centralized database for easy access and compliance with organizational policies.Conducted regular audits of client data to ensure accuracy and compliance with financial regulations.Coordinated team schedules and meetings, distributing agendas and documenting minutes to facilitate follow-ups.Supported new client onboarding processes by preparing account documentation and verifying customer information.Prepared regular reports on customer feedback and service performance, contributing to process improvement initiatives.Acted as a liaison between clients and internal departments to ensure efficient resolution of service requests.Provided training and guidance to clients on the use of digital banking tools and platforms.Assisted in implementing new customer service procedures to enhance efficiency and client satisfaction.

Master'S Degree, Business Administration, Management And Operations

Bsc, Computer Science