Everlyne Maithya Email & Phone Number

Nairobi, Kenya

Key Achievements1. Recognized as the top performer in the 2020-2021 financial year performance evaluations, for consistently delivering exceptional customer service and support while surpassing assigned targets and goals.2. Employing proactive strategies to maintain a customer satisfaction rating of over 98% by addressing customer needs and concerns in a.

Nairobi Kenya

Key Achievements1. Maintained accurate and up-to-date school database records, including student attendance and academic progress, resulting in improved student performance and parent satisfaction.2. Supported the Operations Manager in enforcing school policies related to student behavior, resulting in improved classroom discipline and a more positive.

Nairobi, Kenya

Key Achievements1. Continuously updated the intern list to ensure accurate and up-to-date information on all interns in the organization.2. Received and processed medical invoices in a timely and accurate manner, to ensure prompt reimbursement of medical expenses.3. Updated staff beneficiaries to ensure that benefits are distributed equitably and in.

Nairobi, Kenya

Key Achievements 1. Provided administrative support to the department, including but not limited to maintaining personnel records, and handling other related tasks.2. Managed employees leave requests and reconcile their pending days using ERP software.3. Prepare various standard letters, such as NSSF (National Social Security Fund) letters, bank.

Nairobi

Key Achievements1. Successfully identified and pursued potential customers in the target market for life insurance policies, resulting in increased sales and revenue.2. Consistently exceeded sales targets by effectively pitching and promoting the features and benefits of life insurance policies to customers.3. Demonstrated excellent communication and.

Nairobi, Kenya

Key Achievements 1. Efficiently booked airline tickets for clients on the AMADEUS system, ensuring accurate and timely reservations and minimizing errors and cancellations.2. Provided comprehensive tourist information and recommendations to clients, demonstrating in-depth knowledge of local attractions, events, and cultural experiences.3. Successfully.

Certificate, Customer Service Management

Activities and Societies: The training covered the following main topics: 1. Customer service module 2. Product and service module 3..

Bachelor’S Degree, Commerce

Activities and Societies: Program completed. and graduated in June 2023 Majoring in Human Resources and Marketing

Diploma, Human Resources Management

Diploma, Iata/Ufutaa Consultant Level

Diploma, Iata/Ufutaa Foundation And Ebt Course

Certificate, Microsoft Office Applications I.E. Ms Word, Ms Powerpoint, Ms Excel And Ms Access.