Emily Fordham

Emily Fordham Email and Phone Number

Marketing and Key Accounts Manager @ Firerite Services
Brisbane, QLD, AU
Emily Fordham's Location
Brisbane, Queensland, Australia, Australia
Emily Fordham's Contact Details

Emily Fordham work email

Emily Fordham personal email

About Emily Fordham

I am a dynamic Marketing & Operations Manager, blending extensive experience in operational excellence, sales leadership, marketing, and coaching to transform strategic insights into actionable growth and innovation. With two decades of rich experience across a diverse range of industries, including sales, marketing, and business leadership, my drive for digital transformation and enhancing customer experiences has been a constant throughout my career.Starting as the youngest sales leader at RG Capital Network, I quickly embraced the principle that true success in sales and business is rooted in prioritizing the customer and continuously refining strategies with insightful feedback and data. This philosophy has guided my approach to business growth and customer engagement.My role as Co-Founder and Marketing Director at Safe & Sure Electricians, Air Con & Solar stands out as a career highlight, where I transformed a startup into a thriving multi-million-dollar enterprise. This journey was anchored in strategic business vision, relentless operational refinement, innovative marketing, and a deep commitment to customer success and retention. I spearheaded the development of a brand that not only resonated with its clients but also delivered a timeless customer promise, coupled with operational efficiencies that propelled profitability and scalability.Achieving my Master Life Coach certification, I have seamlessly integrated business strategy with personal development, empowering teams and individuals to unlock their full potential. This holistic approach, enriched by my skills in team training, coaching, digital transformation, and relationship building, has enabled me to foster sustainable growth and meaningful change.Throughout my career, my focus has been holistic and people-centered, whether driving digital transformations, coaching for success, or leading businesses through various growth phases. I am energized by challenges and committed to making a significant impact in every project I undertake.I am excited to bring this comprehensive skill set to Firerite Services, ready to tackle the unique challenges and opportunities within the fire protection industry. With a focus on strategic marketing leadership, operational innovation, and client engagement, my goal is to elevate excellence, cultivate lasting relationships, and establish new standards in service and safety, ensuring Firerite's long-term success and sustainability.

Emily Fordham's Current Company Details
Firerite Services

Firerite Services

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Marketing and Key Accounts Manager
Brisbane, QLD, AU
Website:
fireriteservices.com.au
Employees:
7
Emily Fordham Work Experience Details
  • Firerite Services
    Marketing And Key Accounts Manager
    Firerite Services
    Brisbane, Qld, Au
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  • Firerite Services
    Marketing & Operations Manager
    Firerite Services Feb 2024 - Present
    Brisbane, Queensland, Australia
    As the Marketing & Operations Manager at Firerite Services in Brisbane, I lead innovation and client-focused strategies in fire protection. Leveraging Firerite Services' 30-year legacy of safety and client satisfaction, my mission is to meet and exceed the evolving needs of Facility and Building Managers, and top-tier builders, further elevating our standard of service excellence and industry-leading fire safety excellence.Strategic Marketing Leadership: I'm dedicated to crafting strategies that solidify Firerite Services' position as a leader in fire protection, nurturing a strong and loyal client base.Brand and Client Communication: Working with the Leadership Team to align our brand with client values, boosting our presence and relationships.Campaign Execution and Client Engagement: I oversee campaigns designed to exceed our clients' expectations, fostering enduring loyalty and driving Firerite Services' growth and leadership in the industry.Technology and Innovation: Focused on integrating advanced solutions, I'm enhancing our operational efficiency and customer service, with a particular emphasis on service technologies and CRM system improvements.Client Success Stories: Showcasing our extensive experience across diverse construction projects, from residential towers to government facilities, we demonstrate our unwavering commitment to excellence and affirm our status as the best in fire protection.Insightful Reporting and Process Excellence: By developing precise KPIs and optimizing processes, we aim to improve client satisfaction and operational efficiency, ensuring the highest standards in all we do.In my role, I am committed to aligning Firerite Services' innovative solutions with the specific needs of our clients, guiding each project to embody our shared values of safety, quality, and excellence. This commitment is the cornerstone of driving substantial business growth and reinforcing our legacy of service excellence.
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  • Bank Of Queensland
    Operational Excellence Coach
    Bank Of Queensland Jan 2023 - Feb 2024
    Brisbane, Queensland, Australia
    • Coach, mentor and advise Group Operations Teams in best practice Ways of Working methodology and enhancement of Operational Rhythms• Implement Active Operations Management (AOM Methodology) with a focus on customer value added outcomes• Facilitate workshops for removing impediments, resolving conflict and problem-solving processes• Coach individuals at all levels of the organisation including leaders focused on driving continuous improvement in their approach and drive high-performance culture• Report and present back to senior leadership groups and aligned committees• Lead training and reviews on world-class operational methodology across Leadership and Team Members
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  • Enablo
    Client Partner
    Enablo Jan 2022 - Sep 2022
    Brisbane, Queensland, Australia
    At Enablo, we are digitising work in order to build the best distributed work experiences and drive connection, communication, collaboration and productivity for everyone, anywhere. We are a global leading partner with the best tech platforms out there - Workplace from Meta, Google Workspace and Asana. As Client Partner I specialise in working along-side Australian companies to transform their culture empowering their people to do their best work, together. There's never been a more critical time for businesses to change the way their people collaborate, communicate and connect and I am passionate I get to help with their mission.
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  • Myob
    Customer Success Manager - Enterprise
    Myob Aug 2019 - Dec 2021
    Brisbane, Queensland, Australia
    Identifying, strategising and project managing solutions for our MYOB Enterprise customers to obtain maximum value from our Business Management platform solutions.
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  • Myob
    Sales Account Specialist (Account Manager)
    Myob Aug 2019 - Aug 2021
    Brisbane, Australia
    Building trusted and lasting relationships with Accounting Practices through using MYOB Software. Supporting change in technology and processes to achieve growth and efficiencies for both their Business clients and their Practice.
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  • Let'S Get Marketing
    Director
    Let'S Get Marketing Nov 2018 - Aug 2019
    Brisbane, Australia
    Let’s Get Marketing partners with you to share the expertise of how, what and why to market your business. Practical hands-on guidance through one-to-one coaching covering your brand, digital, social, website, advertising, direct and customer communications, basically all points of your business before, during and after winning your customer . Covering many facets of your marketing; to give you direct and practical skills to acquire new customers, increase sales values and increase returning customers.
  • Safe & Sure Electricans, Air Conditioning & Solar
    Marketing Director & Business Cofounder
    Safe & Sure Electricans, Air Conditioning & Solar Feb 2010 - Nov 2018
    Brisbane, Australia
    Created and transformed a traditional paper and manual process based business to highly digitalised business, implementing cloud-based solutions with systems and processes for marketing, customer service, job management, operations, financial and business reporting. It was a real-time business operation with high focused business KPI measurement to continually focus on revenue, profitability, productivity, marketing effectiveness and customer satisfaction. Enabled trade based to staff work independently and remotely with quoting, invoicing, job quality and compliance and instant payment collect methods.I had a huge output for all things Marketing - Brand, Direct, Online, Social, Content, Print, Shopfront, Signage, Vehicles, Promotions & Design. We have spent much energy and focus recruiting a team of talent in Administration, Operations, Sales and Trade. We are passionate about Customer Service, Quality Workmanship and Products and Safety. We promise our customers "Love It Or We Return For Free!". I love the challenge of growing and running this business, every year we've managed very healthy double-digit growth. Almost 8 years and I am still learn every day and constantly strive to improve our Marketing, Training to our team and refining and implementing our business systems.We have a strong vision for our future and are a dominant company in the Brisbane air conditioning, electrical, solar and smoke alarm services market.
  • Traffika Pty Ltd
    Key Account Manager & Online Marketing Consultant
    Traffika Pty Ltd Jun 2009 - Sep 2011
    Moolooaba
    Provide strategic digital marketing and campaign recommendations across search marketing, social media and website development to key clients. Conduct campaign and web analytics analysis.Research, Report and Provide Recommendations on Digital Marketing Strategies. Social Media Strategy and Monitoring Analysis, Website Analytics & Campaign Analysis across a broad range of clients and industries such as: Education, Retail, Finance and Property.
  • Wotif.Com
    Online Marketing Executive
    Wotif.Com Feb 2007 - Mar 2009
    Responsible for the strategic planning, implementation, analysis & management of PPC & online campaigns. Report & analyze competitor activity, identify & manage affiliate partners, conduct analysis & reporting of Omniture site data.
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  • Experian (Hitwise)
    Senior Account Manager
    Experian (Hitwise) Sep 2004 - Feb 2007
    Melbourne, Australia
    Provide training, education, analysis and strategy recommendations using Hitwise information to a range of clients across multiple industries and countries.
    View
  • Rg Capital Radio
    General Sales Manager
    Rg Capital Radio 2002 - 2004
    Manage sales team of 10 covering Central Queensland. Create and develop radio marketing campaigns for clients. Create and develop promotions for the publicity of the radio station.

Emily Fordham Skills

Web Analytics Online Marketing Digital Marketing Online Advertising Digital Strategy Marketing E Commerce Google Adwords Web Marketing Strategy Google Analytics Marketing Strategy Competitive Analysis Email Marketing Brand Management Business Strategy Business Analysis Analytics Data Analysis Strategic Thinking Brand Strategy Key Account Management Sales Management Facebook Adobe Creative Suite Sales Presentations Management Business Relationship Management Leadership Relationship Building Lead Generation Strategic Leadership Internet Strategy Presenter Successful Business Owner Marketing Copy Sales Strategy Business Owner Entrepreneurship Market Research Sem Social Media Marketing Seo Ppc Omniture Affiliate Marketing Social Media Advertising Sales Conversion Optimization Smo Website Development B2b Marketing Mobile Marketing Yahoo Search Marketing Search Advertising Keyword Research Landing Page Optimization Account Management Social Media Measurement Web Strategy Solution Selling Selling

Emily Fordham Education Details

Frequently Asked Questions about Emily Fordham

What company does Emily Fordham work for?

Emily Fordham works for Firerite Services

What is Emily Fordham's role at the current company?

Emily Fordham's current role is Marketing and Key Accounts Manager.

What is Emily Fordham's email address?

Emily Fordham's email address is em****@****ail.com

What is Emily Fordham's direct phone number?

Emily Fordham's direct phone number is +614104*****

What schools did Emily Fordham attend?

Emily Fordham attended The Life Coaching College, Leadership Management Australia, The Graphic Design School, Tafe, All Hallows, The Life Coaching College, The Life Coaching College.

What are some of Emily Fordham's interests?

Emily Fordham has interest in Children.

What skills is Emily Fordham known for?

Emily Fordham has skills like Web Analytics, Online Marketing, Digital Marketing, Online Advertising, Digital Strategy, Marketing, E Commerce, Google Adwords, Web Marketing, Strategy, Google Analytics, Marketing Strategy.

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