Richard Rowe Email & Phone Number

Responsibilities/Achievements: ♦ Turned entrepreneurial vision into reality by building an innovative business.♦ Member of Executive Management Team.♦ Defining strategy and business plan for the newly established business.♦ Developing new business opportunities by effectively communicating product lines to leading corporations. ♦ Analyzing industry trends and compiled market research data to inform planning.♦ Developed an Innovation Program that leads to multiple improvements in products.

Wingate Square, London, Gb

Responsibilities/Achievements: ♦ Quadrupled revenues from $250,000 to $2M by solely building a $10M+ pipeline of mixed merchant services and business types across all risk levels, placing top brokers & sales agents to maximize business development strategies. ♦ Supervised a team of 4 Project Managers and 26 software application engineers; coordinated with a culturally diverse team from China, Malaysia, Philippines, India, Russia, Argentina, Canada and the US. ♦ Slashed $2.6M in operational costs by focusing on under-performing products and outsourcing application development work. ♦ Boosted revenue by creating new key strategic joint venture/partnerships; also by renegotiated current contracts to increase significant savings within the first year.♦ Shifted sales capability to Mexico by relocated the US site after close analysis for low productivity and high operating cost. ♦ Increased savings by outsourcing core call center operations, web application development and IT resources to India and Mexico. ♦ Positioned the company to capitalize on potential M&A opportunities and built skilled teams to scout for new joint ventures and acquisition options, with the main focus on doubling the company’s GDP.♦ Optimized sales by collecting and analyzing information – performed trend monitoring and performance assessment.♦ Contributed insights to marketing activities, promotes and monitored responses.

Wingate Square, London, Gb

Responsibilities/Achievements: ♦ Managed sales and sales representatives, developed new business with acquires, processors, ISO's, issuers and payment networks. ♦ Designed the CRM, built and tracked company-wide sales pipeline to meet sales targets.♦ Increased revenues to $1.6M the first year from developing new acquirer channels for high-risk merchant clients and implementing fraud prevention methods to prevent loss. ♦ Developed and sustained relationships with potential/existing clients by coordinating professional meetings, attending promotional events and providing effective administrative support. Participated in the execution of sales strategies. ♦ Actively supported company sales team – coordinated sales details, pre-sale material and after-sale deliveries.♦ Prepared clear sales analysis, as well as sales reports, order status, sales agreements, in-time proposals and presentations.♦ Worked closely with stakeholders including the board of directors and partners on ways to maximize profitability.♦ Offered advice on the development of target markets, product development, advertising and marketing plans.♦ Identified and managed all resources needed to implement plans of action for the company, recruited and managed all sales staff.

Responsibilities/ Achievements: ♦ Developed business by partnering with other leading ACH and check processors in the US to handle all risk models; increased merchant services offers. ♦ Developed and Integrated check21 printing software, accounting and CRM modules into one web-based system. ♦ Maximized merchant deposits by speeding up the check clearing and settlement times to offer a value-added service.♦ Effectively handled Direct and In-Direct sales and business development that delivered multi-million dollar profit within 1 year. ♦ Managed 20+ employees, 50+ independent agents to support more than 300 new merchant applications per month; and the addition of over 5,000 new merchants within a one-year time frame.

Responsibilities/Achievements: ♦ Increased market penetration in the e-commerce section. ♦ Served as the primary point of contact for clients. ♦ Provided support, business solutions, brand orientation, products and services to major clients. ♦ Enhanced new business opportunities, analyzed client's profiles, products' profile as well as their strategic moments.♦ Built relationships with customers to promote long-term business growth.

Responsibilities/Achievements:♦ Grew company from start-up stage to over 3,000 new active memberships within first nine months of operation by outsourcing call center, sales and customer service. ♦ Developed innovative marketing concepts to address the uninsured, under-served, under-banked consumer markets. ♦ Designed consumer identity theft and fraud prevention membership products.♦ Increased additional revenue by introducing new consumer debit card programs.♦ Identified sales growth opportunities; increased sales and gross profit by analyzing business trends.

Responsibilities/Achievements:♦ Built the entire e-commerce business for the organization based on the needs and type of situation to be addressed. ♦ Negotiated all business banking needs and merchant service agreements. ♦ Managed day to day office operations and performed human resources duties. ♦ Interviewed, hand-picked and trained all customer support including inside/outside sales reps. ♦ Developed new marketing products, marketing strategies, sales plans and training materials.

Responsibilities/Achievements:♦ Opened and closed accounts for 2nd–largest marine insurer in the world (Marsh & McLennan).♦ Analyzed and managed customer quality expectations on a daily basis.♦ Closed more than 300 new accounts in a 4 month period; enhanced an additional $750 million in new insurance premiums.

Responsibilities/Achievements:♦ Secured funding, negotiated contracts with garment manufactures.♦ Hired and managed teams of graphic designers and screen printers.♦ Created new marketing mediums through key sponsorship, social events and product placement. ♦ Managed retail distribution operations for all of Canada & U.S. ♦ Increased productivity by purchasing own printing equipment.

Master Certificate For Lean Enterprise, Six Sigma Methodology

Ba, Computer Science/Information Systems

Completed, Real Estate Broker Program (Eec.22)