I am a dynamic, meticulous, and strategic professional with extensive experience in deployment management, coupled with a proven reputation for driving on-time completion and high-quality service delivery. My expertise lies in streamlining processes, leading cross-functional teams, and implementing strategies that optimize productivity and efficiency. I am armed with strong communication and leadership skills, with a steadfast focus on client satisfaction and continuous improvement. My excellent performance has been consistently recognized through several promotions at work.My career is highlighted by my proven track record of managing multiple projects simultaneously, always meeting deadlines without compromising quality. I am known for being reliable, flexible, and intuitive, I bring diversified experience within a customer service environment. In addition, I have strong written and oral communication skills to ensure clear, effective interaction with team members and clients.My career is characterized by a commitment to excellence, continuous improvement, and a proactive approach to problem-solving. I thrive in dynamic environments where I can leverage my skills to drive
Apex Imaging Services
View- Website:
- apeximagingservices.com
- Employees:
- 165
-
Project CoordinatorApex Imaging ServicesChino, Ca, Us -
Deployment ManagerPomeroy Jun 2012 - PresentHebron, Ky➙ Oversight of the daily deployment and implementation of multiple accounts, including coordinating prompt broadband installation to customers’ locations.➙ Strategic efforts in achieving customer expectations by guaranteeing on-time network and service delivery in accordance with the deployment project plan.➙ Managed various vendors, online and in person to ensure successful project outcomes.➙ Preparation of detailed reports of all service level expectations and on-time installation measurements monthly.➙ Delivery of excellent customer service during and after the deployment➙ Prompt resolutions of hot-button items by offering additional products and streamlining the process.➙ Proactive involvement in status meetings with customer administrators to deliver high-quality service.➙ Leveraging problem-solving skills in evaluating and addressing all customer escalations.➙ Keen supervision of two teams comprised of 13 customer provisioning coordinators and 9 provisioning specialists, along with facilitation of training for new hires. -
Service Delivery SupervisorPomeroy Sep 2005 - PresentIrvine, California, United States➙ Boosting productive department operations by closely monitoring the performance and attendance of assigned teams.➙ Tracking call queues and arranging necessary reports to obtain customer satisfaction.➙ Presiding over the training and evaluation of new employees and temporary workers as well as management of weekly payroll. -
Senior Project CoordinatorPomeroy Jun 2000 - PresentIrvine, California, United States➙ Checking hundreds of service orders for a variety of products through the iPass system➙ Creation of a schedule for service installation and equipment dispatch for all assigned orders➙ Delivery of status for hundreds of orders to the customer, and answering questions regarding delays and service challenges➙ Organization reports on a daily, weekly, and monthly basis regarding the status of customers’ orders➙ Key role in coordinating customers’ orders with all internal departments -
Floor SupervisorTarget May 1993 - Feb 2000City Of Industry, California, United States
Evelyn Taylor Skills
Evelyn Taylor Education Details
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Business Management -
Everest Business CollegeFashion Merchandise
Frequently Asked Questions about Evelyn Taylor
What company does Evelyn Taylor work for?
Evelyn Taylor works for Apex Imaging Services
What is Evelyn Taylor's role at the current company?
Evelyn Taylor's current role is Project Coordinator.
What schools did Evelyn Taylor attend?
Evelyn Taylor attended Western Governors University, Everest Business College.
What skills is Evelyn Taylor known for?
Evelyn Taylor has skills like Leadership, Networking, Management, Saas, Team Building, Project Management, Telecommunications, Vendor Management, Training, Salesforce.com, Cloud Computing, Customer Service.
Who are Evelyn Taylor's colleagues?
Evelyn Taylor's colleagues are Brianna Henderson, Sherry Tang, Raven Brady, Joshua Easter, Jorge Mercado, Pamela Rios, Art Mariano.
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