Yevgeniya Poltavets Email & Phone Number

Amsterdam, Nh, Nl

Amsterdam, North Holland, Netherlands

Ik ben een 1e aanspreekpunt voor vragen van klanten van de Helpdesk.Beantwoording algemene telefonie, tevens telefoniste van de juridische helpdesk, Wijst de vragen toe in het helpdeskregistratiesysteem. Beheert WhatsApp Oekraine + Refugeehelp Oekraine telefonie.

Amsterdam, North Holland, Netherlands

Building a relationship with clients and helping to guide them through their digital transformation,Understanding the client’s business needs and translating this into requirements for their website and digital marketing.Managing client requests from inbound and outbound calls and emails.Upselling digital marketing services.Managing customer and order information in CRM,Collaborating with the team, sharing ideas and best practices to develop and improve customer service.Ensuring the timely and successful delivery of digital products.

Amsterdam, North Holland, Netherlands

Working with the partner organization IONOS on sales of various digital products including professional Website Design and Marketing and SEO solutions. My role included making outbound calls to the existing and new customers of IONOS as Europe's largest webhosting company. I gained experience in both warm and cold calling. Through analytical thinking and qualifying I learnt how to offer the best solutions for the customers that would help them to achieve their business goals and strategy. My role included also the active use of the SalesForce and the proactive pipeline management.My biggest achievement on the role included becoming an Employee of the Month by making the most amount of sales on the team and delivering the best standards of customer service. I enjoyed the collective team effort that helped me to achieve this and the motivation my team brought to me.

Leeds, England, United Kingdom

My biggest achievement on this position included conducting a successful marketing and social media campaign for a coconut oil SME Bula Batiki.My other main tasks as a part of the Internship included:• Organising meetings with other interns.• Preparing factsheets and researching major NGOs policies affecting the region. • Collecting, tracking and evaluating current business and market trend data • Reaching partner organisations in order to develop a marketing and social media action project.

Northampton, England, United Kingdom

My main tasks as Sales Assistant in a retail sector included: • Actualising strategies to continuously improve customer service and brand reputation.• Processing stock deliveries in-store and ensured accurate order numbers.• Maintaining excellent standards of visual merchandising by keeping window displays clean and organised.

Master'S Degree, International Relations And Affairs, Merit

Activities and Societies: A member of the Chinese Society, a member of the ISS (International School of Skating)After successful.

Ba Business Studies, Business, First Class

Activities and Societies: A volunteer at Student's Union.After successful completion of my degree in Business Studies I acquired.

International Foundation Programme, Business, A

Activities and Societies: A volunteer at the Students' Union.As a part of a successful completion of the International Foundation.

Certificate Of Completion Of Secondary Education, A

Awarded with a golden medal for the outstanding academic achievements.