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Evgeni Gusev Email & Phone Number
Director - Client Support and AxiomSL and FinTech
at
Nasdaq
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Director - Client Support and AxiomSL and FinTech
Location
Tbilisi, Georgia, Georgia
Company size
Who is Evgeni Gusev? Overview
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Quick answer
Evgeni Gusev is listed as Director - Client Support and AxiomSL and FinTech at Nasdaq, a company with 8249 employees, based in Tbilisi, Georgia, Georgia. AeroLeads shows a matched LinkedIn profile for Evgeni Gusev.
Evgeni Gusev previously worked as Director - Client Support / AxiomSL / FinTech at Nasdaq and Senior Manager, Technical Support at Adenza. Evgeni Gusev holds 3 Years Passed, Engineering Physics/Applied Physics from Peter The Great St.Petersburg Polytechnic University.
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Profile bio
About Evgeni Gusev
IT professional with more than 10 years of experience in Customer Support area, mostly with Global Systemically Important Banks (G-SIBs).Focusing on deep analysis of Customer's Software & Infrastructure setup.Successfully leading/managing multi-regional Technical Support Team
Current workplace
Evgeni Gusev's current company
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Nasdaq
9 roles
Evgeni Gusev work experience
A career timeline built from the work history available for this profile.
Director - Client Support / Axiomsl / Fintech
CurrentProviding guidance on the configuration and use of AxiomSL products Acting as a representative for Product Support on product roadmap developmentIdentifying root cause of trends and recommending corrective action on areas of the product that require special attention from Engineering, QA, & Product ManagementResponsible for delivering resolutions that are.
Mar 2024 - Present
Senior Manager, Technical Support
Managing the team of Support Engineers with various level of experience and expertise (from Junior to Principal)Monitoring and acting on team KPIs, ensuring team meets the targetAnalyzing Surveys provided by Customers based on their interaction with Platform Support team, conducting follow-up actions so as to ensure high Customer Satisfaction level.
Jul 2023 - Mar 2024
Principal Technical Analyst, Support
Interpreting and explaining user documentation to Customers and internal teamsAssisting internal teams with problem resolution and information queriesProviding on-demand product information when an official documentation is not available yet Explaining best ways to implement customer-specific scenariosReproducing&documenting suspected bugs and their.
Jul 2021 - Jul 2023
Tier2 Support Team Lead
Keeping Application Support informed of future releases, patches and known issues. Educating Application Support on new features and improve their level of expertiseHelping Application Support and the customers in analyzing application performance, detect problems and provide recommendationsEnsuring Application Support team provides timely updates to.
Jan 2017 - Jul 2021
Tier 2 Support Engineer
Interpreting and explaining user documentation to Customers and internal teamsAssisting internal teams with problem resolution and information queriesProviding on-demand product information when an official documentation is not available yet Explaining best ways to implement customer-specific scenariosReproducing&documenting suspected bugs and their.
Apr 2015 - Jan 2017
Technical Support Specialist
Supporting of plant's network infrastructure: 2 Core switches (Cisco 6509), 4 firewalls (Cisco ASA 5505\ASA5510), 30 switches in telecommunication cabinets(Cisco Catalyst 3750\3750x\2960\IE3000, up to 4 switches in stack) and 50 wireless access points (Aironet 1240\1260\1140) in different areas of plant. All devices are managed through Cisco Prime LAN.
Mar 2013 - Mar 2015
Technology Consultant
At this position I've been supporting office users of General Motors plant located in Shushary\St.Petersburg- ~500 workstations\users. Responsibilities: Office users field support in accordance with SLA and ITIL principles Typical software: Windows 7, MS Office 2010, Lotus Notes, various specific software Installing, configuring and refreshing users'.
Sep 2012 - Mar 2013
Second Level Support Engineer
Technical support of trading software developed by company: Analyzing logs of server- (in linux console) and client-side (txt files) software Writing SQL queries for Oracle database Remote systems monitoring Communication with 1st level support specialists in England, Singapore and USA via email/MSN/phone Configuring parameters of network hosts
Jul 2012 - Sep 2012
Team & coworkers
Colleagues at Nasdaq
Other employees you can reach at nasdaq.com. View company contacts for 8249 employees →
AI
Angel Iswariya
Colleague at Nasdaq
Tamil Nadu, India, India
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SS
Senthuren Sivarupan
Colleague at Nasdaq
Atlanta, Georgia, United States, United States
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BA
Bolarinwa Akindaini
Colleague at Nasdaq
Tampere, Pirkanmaa, Finland, Finland
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CK
Charlie Kim
Colleague at Nasdaq
New York, New York, United States, United States
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VM
Vamsi Madaka
Colleague at Nasdaq
Bengaluru, Karnataka, India, India
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AM
Andriy Maslo
Colleague at Nasdaq
Kyiv, Kyiv City, Ukraine, Ukraine
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PP
Priyanka Perumal
Colleague at Nasdaq
Mumbai, Maharashtra, India, India
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WL
William Lee
Colleague at Nasdaq
Manila, National Capital Region, Philippines, Philippines
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NE
Nina Eisenman
Colleague at Nasdaq
New York, New York, United States, United States
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SF
Sean Feeney
Colleague at Nasdaq
New York, New York, United States, United States
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Angel Iswariya
Colleague at Nasdaq
Tamil Nadu, India, India
View →
SS
Senthuren Sivarupan
Colleague at Nasdaq
Atlanta, Georgia, United States, United States
View →
BA
Bolarinwa Akindaini
Colleague at Nasdaq
Tampere, Pirkanmaa, Finland, Finland
View →
CK
Charlie Kim
Colleague at Nasdaq
New York, New York, United States, United States
View →
VM
Vamsi Madaka
Colleague at Nasdaq
Bengaluru, Karnataka, India, India
View →
AM
Andriy Maslo
Colleague at Nasdaq
Kyiv, Kyiv City, Ukraine, Ukraine
View →
PP
Priyanka Perumal
Colleague at Nasdaq
Mumbai, Maharashtra, India, India
View →
WL
William Lee
Colleague at Nasdaq
Manila, National Capital Region, Philippines, Philippines
View →
NE
Nina Eisenman
Colleague at Nasdaq
New York, New York, United States, United States
View →
SF
Sean Feeney
Colleague at Nasdaq
New York, New York, United States, United States
View →
1 education record
Evgeni Gusev education
FAQ
Frequently asked questions about Evgeni Gusev
Quick answers generated from the profile data available on this page.
What company does Evgeni Gusev work for?
Evgeni Gusev works for Nasdaq.
What is Evgeni Gusev's role at Nasdaq?
Evgeni Gusev is listed as Director - Client Support and AxiomSL and FinTech at Nasdaq.
Where is Evgeni Gusev based?
Evgeni Gusev is based in Tbilisi, Georgia, Georgia while working with Nasdaq.
What companies has Evgeni Gusev worked for?
Evgeni Gusev has worked for Nasdaq, Adenza, Axiomsl, General Motors, and Hewlett-Packard.
Who are Evgeni Gusev's colleagues at Nasdaq?
Evgeni Gusev's colleagues at Nasdaq include Angel Iswariya, Senthuren Sivarupan, Bolarinwa Akindaini, Charlie Kim, and Vamsi Madaka.
How can I contact Evgeni Gusev?
You can use AeroLeads to view verified contact signals for Evgeni Gusev at Nasdaq, including work email, phone, and LinkedIn data when available.
What schools did Evgeni Gusev attend?
Evgeni Gusev holds 3 Years Passed, Engineering Physics/Applied Physics from Peter The Great St.Petersburg Polytechnic University.
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