Evgeniy Kazak Email & Phone Number

Responsible for the overall setup, management, and administration of Salesforce and related tools to empower our commercial teams, including sales, marketing, and customer success. Key tasks include maintaining system integrations, automating processes to increase productivity, and ensuring robust, secure workflows that minimize human errors.

Day-to-day configuration, support, maintenance and improvement of the Salesforce Platform. My role is a combination of Salesforce Consultant, Administrator, Analyst and technical project manager roles. I’m working closely with functional leaders, organizational units, and subject matter experts to identify, develop and deploy new business processes. Accountable for integrations with tools that are plugged in in Salesforce, for working across teams to ensure that cross-function processes are fully functional and are helping to drive value, for owning analytics for key metrics across the organisation.

Minsk, Belarus

My key responsibilities and achievements: Created, documented and made repeatable internal processes such as onboarding and offboarding, employee enablement, KPIs for sales team, invoice and contract tracking, monthly reports for company stakeholders. Bitrix24 platform configuration and improvement for all team members. CRM: sales funnel and lead funnel management, sales automation rules and triggers, lead generation, lead scoring, lead qualification tools.Internal knowledge base: screencasts and guidance for employees.Contact center: email, telephony, contact forms, live chat and messengers.Tasks and projects: employee time tracking and project workgroups.Communications: company calendar, chats, document management. Managing Bitrix24 Integrations with other systems.Led our company to become an official Bitrix24 partner.

Minsk, Belarus

Bidmart.by B2B is a supplier relationship management (SRM) system and tool for procurement automation.Bidmart.by B2C is a service with a unique scheme of interaction between individuals and online stores where individuals can find the best offer to buy a particular product.I was a member of an ambitious startup and we constantly developed our products. We were looking for different approaches on how to achieve our goals and how to improve our internal processes. My role was a combination of different roles.As Business Development Representative I searched for any possible ways to attract new customers: did “cold” calls and further meetings with presentations of our product. During 4 month preparation for the launch of B2C service our team of 4-5 people signed contracts with almost 60 customers. They were mainly online stores. As Data Analyst I created different reports, views and dashboards for different stakeholders to understand product usage, track key finance and health metrics and predict future outcomes. Mainly I used SQL queries, Excel, Google Data Studio for this purpose.As Business Analyst I communicated with existing customers to identify customer needs, analyzed requirements, got a sense of how to implement new features, wrote functional and technical specifications for software developers and created prototypes of user interface. As QA Engineer I wrote test cases, did manual testing before product releases, reported bugs and suggested ways how to fix them. As Release Manager I planned a release lifecycle, managed relationships and coordinated work between different teams, maintained release notes and updated all help documentation for customers.

Master Of Business Administration - Mba

Bachelor'S Degree, Faculty Of Applied Mathematics And Computer Science, Economic Cybernetics

Activities and Societies: Qualification: Mathematician – Economist; Specialization: Methods of Optimization in Management and Economic

Mini Mba: Managment, Marketing, Finance

Education record