- Process NDIS claims and conduct detailed report writing to ensure accurate documentation.- Effectively liaise with clients from diverse backgrounds, providing exceptional care and support.- Assist in various clinical tasks, including assessment reporting and casting, contributing to overall patient care.- Manage communication by answering calls and promptly replying to emails, maintaining a high level of professionalism and efficiency.

- Providing one-on-one and group tutoring services for primary and high school students with diverse learning needs, including students with learning disabilities- Developing customised lesson plans and teaching strategies to accommodate individual learning styles and address specific learning goals- Collaborate with parents and other tutors to ensure a cohesive support system for students, addressing their academic and social-emotional needs.- Fostering a positive and inclusive learning environment, promoting empathy, respect, and cultural sensitivity among students.- Demonstrating excellent communication skills to establish rapport with students, explain complex concepts, and provide constructive feedback to promote academic growth.

- Develop and deliver engaging presentations to high school students at various career expos, effectively promoting the Australian Catholic University (ACU) and its programs- Utilise strong communication skills to effectively convey the benefits and opportunities available to students at ACU, resulting in increased awareness and interest in the university.- Actively engage with students, answering questions about ACU's offered courses, admission requirements, campus life, and support services.- Maintain a deep understanding of ACU's mission and values with up-to-date knowledge of ACU's programs, courses, scholarships, and campus events, ensuring accurate and comprehensive information delivery to students.

- Working as a switchboard operator for Tynan motors group, fielding and redirecting hundreds of calls per shift in an effective and polite manner- Quickly and efficiently processing daily sales histories- Processing daily reminders through Podium software, sending service and review reminders

- Selling a variety of baked goods to 100+ customers per shift at a national chain bakery- Memorising over 300 items and seasonal specials in order to give customised recommendations to customers- Handling the POS system transactions including credit, cash, returns and refunds to ensure seamless and accurate cash flow- End of day cleaning involving mopping, cleaning counters and kitchen, cleaning glass and sweeping