Annuity Valuation team- Perform monthly valuation process and ensure financial reporting is completed on time- Assisted with experience studies and annual unlocking 2022 (will be leading the effort for 2023)- Run manual processes for quantification of model changes or refinements - Point person for IT regarding my LOB’s process to assist with LDTI prep- Manage enhanced responsibilities for a student in their first rotation due to senior members leaving (performing work previously done by experienced actuaries)

- Performed daily reconciliations of cash and updates to a report of key numbers- Prepared for month end or worked on general ledger account reconciliations depending on the time of month- Researched and created a monthly report of projected incoming revenues over the next year+ based on known sales- Assisted in tracking incoming revenue from the company's largest client- Audited and input A/P invoices- Took on any other ad hoc projects as needed by the Controller

- Assigned daily tasks to the merchandising team of seven other employees and ensured 100% completion - Maintained the functionality, neatness, and accuracy of displays, shelving, and pricing throughout the store to 97% or higher when audited - Strengthened functionality and appearance standards in the Microsoft store, an important section of the store for which Microsoft provides funding - Compiled weekly recaps to inform management of the team’s progress and areas that need improvement

- Delegated daily and weekly tasks and followed up with coworkers to keep the store up to speed - Provided customers with assistance, rung up transactions, cleaned, stocked shelves after trucks, and performed cycle counts to maintain inventory accuracy - Executed supervisor tasks including precisely counting cash drawers, preparing bank deposits, and processing morning paperwork

- Responded to customer calls and assisted them with iOS/Apple ID/iCloud issues - Provided the highest level of customer service while meeting strict quality standards and troubleshooting a variety of technical issues- Maintained a low average call time while still resolving the majority of customer issues

- Performed corporate planned counts and researched stock variances to keep inventory extremely accurate- Created weekly recaps of findings and suggestions to improve weak points then sent them to store leadership - Lowered store shrink by about 10% while in the position by communicating with other warehouses, informing coworkers, and ensuring problem areas were addressed

- Set shelves and signage, kept prices up to date, cleaned, helped maintain inventory integrity, and answered customer questions.