Evie Sylvain Email & Phone Number

New York, United States

Provide leadership, coach, train, manage performance of staff to insure branch achieves sales goals. Manage sales culture implementing targeted sales and marketing processes. - Ensure branch operational integrity: communication and compliance in all branch policies and procedures. - Provide consistent quality customer service to both internal and external customers that meets or exceeds established standards. -Ensures that team members exceed customer satisfaction and demonstrate Sovereign's standards. - Meet or exceed assigned branch core deposit goals. - Analyze branch expenses and implement strategies to reduce overhead. - Generate additional bank business through in-branch sales, phone sales and external business development. - Participate in branch functions and community activities to promote bank's image and growth. - Responsible for communicating and implementing changes to policies and procedures. - Carefully applies policies and procedures while granting exceptions. - Build rapport with business partners.