Community Manager
CurrentWork closely with Marketing and PR Professionals, Game Developers (both internal and external to Microsoft), and others within the Player Engagement team to create community engagement and retention plans, execute those plans, and report on results.Focused on creating great content and engagement and understanding gaming communities and what makes them tick. · Collaborate with others on the Player Engagement team to create a content schedule for all the Age of Empires and Age of Mythologysocial and web channels based on production beats· Maintain and execute that publishing schedule, including managing the creation of visual and written assets, and curation of user-generated content· Engage both proactively and responsively with community members on owned social channels using the brand voice· Invent and execute self-driven community content campaigns following set strategies, measure results, and modify campaigns based on feedback· Report on the success of social engagement strategies, and community sentiment and develop data-backed recommendations to drive engagement· Monitor and report on sentiment, engagement, and opportunities for activations on both owned and unowned discussion channels· Help create engaging copy for social content as well as blogs· Assist in other related areas of Player Engagement work like moderation on Discord and Forums as needed