E. V. Kenichi Kusa Email & Phone Number

Jakarta, Indonesia

Jakarta, Indonesia

Apps Bengkel for Motorcycle-Works with marketing teams improve activation rate 413% from registration, improve conversions rate free-to-paid up to 12% (offline & online) from fixing customer journey & new flow registration-Maintain retention rate and increase retention rate partner up to 87% from implement 1 step payment, improve engagement on trasaction by 41% & inventory management by 27% from on boarding-Reduce bugs number up to 80%, reduce churn rate by 23%, and grow customer satisfaction until 87% (reduce customer feedback) from implement new SDLC, define proper and clearly PBI matrix, provide short-term & long-term customer feedback, and alignment weekly with biz teams & tech teams-Contributed for POC system & operational voucher redemption bike rental by Grab-Helps to identify wrong spot and propose 5 new business model on yearly roadmap for better revenue streams of income and develop 6 of 9 new features for improve product valueActivity Summary :-Works with head of products to align roadmap and product OKR quarterly-Understands market needs, consumer behaviour, and product matrix-Review business model, business process, customer journey, & competitor analysis-Improve product value through market analysis and other research-Brainstroming product idea concept with internal product-Alignment with CS team for getting customer feedback and improvement-Alignment with sales team for coordinate new program for bengkel-Alignment with engineering team for technical checking development-Checkpoint deliverables for current sprint-Work with QA for documenting new features on user manual-Develop story of product value & communicate deliverables value for customer-Create product backlog item requirement for development-Briefing requirement for next sprint-Checking testing documentation & UI/UX design for next sprint-Define & Monitoring product metric performance monthly-Monitoring SDLC, product lifecycle, and sprint process iteration performance

Jakarta, Indonesia

(Fintech Qoin Payment Gateway PG, e-Government Korlantas SIM & STNK, e-Government INISA NTT First City Goes to Digital, e-Government Dukcapil KTP & Passport)-Contributed for POC internal payment services on selected Company-Propose new sub-products of payment gateway for others internal activities (like payroll & payment)-First launch for public services sim application & piloting for First Digital City in Indonesia INISA NTTActivity Summary : Provides roadmap, PRD, and MRD for product manager positions Defines key metrics for product success Understands consumer needs and relays them to the product team Works with cross functional teams like engineering, design, and marketing to develop and pursue product strategy Finds ways to improve or grow a product through market analysis and other research Keeps an eye on product performance Tests and monitors new product features Monitors product competitors periodically Provides timeline and project charter for project manager positions Defines key metrics for project success Determine key goalposts like project scope, clearly requirement, timeline, and resources Collaborate and communicate extensively with clients and stakeholders Create and maintain processes for changes in the project Use project management software to keep track of tasks and schedule Make sure teams are collaborating well, and staying motivated and on schedule

Jakarta, Indonesia

(BNI Life, Nestle, Imedco, Aphrozone, Sadia, Cortina, Tuhiro E-Learning, Joy Khu, SSC, 20Orange) Direct all project management phases Set and manage project expectations with external and internal stakeholders Coordinate and track various projects through an entire project lifecycle Develop a detailed project management plan to track project progress Mentor, motivate, and supervise project team members Develop professional business relationships Define the overall scope of the project and prioritize the tasks of the project Create and continuously update the project documentation Partner with all departments to ensure work is done according to demands Ensure team members have all the necessary information Track work times and maintain accurate daily time sheets Ensure project tasks are executed and reviewed within the predefined scope Align various teams to maintain the quality of deliverables Report and escalate issues to management when necessary Continuously follow up on the progress, risks, and opportunities of the project Focus on customer satisfaction and obtain customer input Act as the main customer contact for project activities Make recommendations for project improvements Measure project performance using appropriate systems, tools, and techniques Evaluate team performance based on KPI projects

Jakarta, Indonesia

Strategic Consultant (HR, IT, Warehouse, Logistic, Marketing, Sales, Finance)Work with CEO to analyze business performance, market, & competitors from data & financial reports. Make suggestions for improvements or company direction. Troubleshoot current problems and implement solutions. Implementing strategies for cutting costs, increasing revenue, and making key decisions.Saving operational cost around IDR 3 billions for warehouse management system, improve accuracy stock from 43% to 93%, and service level from 51% to 80%, and automatically save the warehouse & logistics team from being replacement by third party.Activity Summary : Review & analysis from all process, identify problem, and fixing wrong spot. Restructuring & improve process, lock performance quality and operational insight with SOP & KPI. Provide centre database system and transform to database culture for support all analytical activity. Create transparency operational expense to top level management & daily operations audit. Sell the idea, leading teams and cross functional teams on the collaboration execution of an implementation, work plan, and other strategic initiative real time. Filtering, calculation, & analysis project benefit, structure, negotiate, vendor agreements, distribution relationships and partner agreements. Find new opportunities build good relationship with external or internal stakeholder and partner strategic. Adopt to digital marketing for leverage on market, customer, trends, and competitor analysis to drive revenue, improve brand value, and enhance customer loyalty.

Jakarta, Indonesia

(Product Manager, Business Analyst, & Brand Marketing)Challenge winner and selected idea from CEO for reducing aging stock with new marketing strategy.Reducing aging stock by 63% and improve sales number quartely by 178% with Harrisma Mall Point. Fixing database structure, provide database modelling, & data classification. Create tools for forecasting, controlling stock & selling performance. Calculate performance sales team in kpi and train product to sales team. Formulating margin, landed cost, shipment, tax, from tier-1 until tier-3, create pricing modelling for retail and project with risk and possibilities. Give direction and insight to sales team about market, opportunity, and historical performance also provide market risk & market insight, buy side & sell side analyst. Create business intelligence & big data analysis for helps decision making. Drill down analysis and detailed analysis for geographic expansion & partner strategy. Reporting internal performance to principals Balancing sales and stock, reduce aging stock, manage product lifecycle, control sell in and improve sell out, anticipating volume, costing special, and customized orders. Monitoring inventory levels and order schedules. Determines customers' needs and desires by specifying the research needed to obtain market information, Provide short term & long term marketing plan. Assesses market competition by comparing the company product to competitors' products. Obtains product market share by working with sales director to develop product sales strategies. Propose Loyalty Program for reduce aging stock with Harrisma Mall Point Apps

Jakarta, Indonesia

Fuji xerox is a MNA company called as FXPC Indonesia under contract with FXPC, AG, and Inmarc Indonesia as a principals, my responsibilities is helps multi division related in inventory management, market research, business process, competitive advantage, pricing strategy, & marketing strategy, give some advice & recommendation from the data & current market condition. Crunching the raw data such as shipment, sell in, PO, barcode, sales on hand, sell through, sell out, distributor, dealer or partners, & customer. Provide FXPC database modelling, also week of inventory & pricing modelling. Weekly forecasting, controlling stock & selling performance FXPC IDN weekly. Calculate performance sales team in KPI. Also provide market risk & market insight, buy side & sell side analyst, in printer industry. Create business intelligence & big data analysis for helps decision making. Verified all claim for the program / SPR project & tender Lead all program database & helps manage FXPC application & website.

Jakarta, Indonesia

Project (Indosat GIG, Indosat Ooredoo, Indosat Marketing Online for Internal Portal) Manage client expectations successfully and strive for professionalism Take initiative to approach clients on interactive ideas and innovations Create statement of work, prepare cost quotation and schedule change management Be responsible and responsive to client Manage digital bases project (includes web, apps, and social media) Create and execute project work plans and revise as appropriate to meet changing needs and requirements Manage scope and mitigate risk across projects (risk minimization) Identifies resources needed and assigns individual responsibilities Manage day to day operational aspects of a project and scope Effectively applies our methodology and enforces project standard Ensure project documents are complete, current, and stored appropriately