It takes patience and experience to cultivate new skills. Throughout the years I have gained the knowledge of communication. Expert communication is an extremely powerful tool for any situation. Learning how to communicate effectively has enabled me to solve complex problems, lead a team as well as create real connections with the people that surround me. Throughout my experience at Starbucks I have worked at several different locations and through this endeavor I was given the opportunity to work with diverse groups of people. I gained expertise by listening to others, learning from their experience and making it my own.