Don Rudolph Email & Phone Number

Twisp, Wa, Us

Twisp, Wa, Us

Oakland, California, Us

West Chester, Pa, Us

I provide information security consulting, assessments, and audit preparation. Services include virtual CISO, SOC, CMMC, FDIC, and ISO 27001 gap assessments, cybersecurity risk assessments, and security program managment, oversight, and implementation.

Westlake Village, California, Us

Bellevue, Wa, Us

Bellevue, Wa, Us

Lead NCA's Professional Services team consisting of security consultants, network and security engineers, unified communications consultants, managed services, training, and project management office. Responsible for delivery of services to NCA's clients, managed services, and internal IT. Advise, manage, and lead ISMS for ISO 27001 requirements. Provide senior level consulting to clients on the assessment of risk, IT security, and IT operations.

Currently engaged with Network Computing Architects leading their exceptional Professional Services team. Hired to perform an organizational assessment and realign department to improve team culture, collaboration, and execution on projects. Initiated quality control process to ensure customer satisfaction. Implemented a new Professional Service Administration (PSA) tool to improve efficiency and optics into engineering operations. Created and rolled out new services to clients including managed services. Exceeded revenue targets within three months of the engagement.

Seattle, Washington, Us

-Served on senior management team, responsible for all executive functions at the credit union, financial management, setting member rates, and reporting to the Board of Directors.-Served on the Board Technology Committee acting as liaison between the Board of Directors and management on technology matters.-Responsible for member information security, member privacy, and compliance with all federal and state regulations related to information security and technology. No breaches of internal systems or any loss of sensitive member information during my tenure.-Led several innovative initiatives to improve workflow, business processes, customer service and compliance.-Led Credit Union through a core system conversion over two years. Created business case, garnered Board approval, chaired the selection committee, and acted as Executive Sponsor. New system was delivered on time and on budget with minimal impact to members and staff.-Managed the planning, execution and integration of data and systems during the acquisition and merger of a local credit union.-Led IT staff in revamping service delivery methodology, reducing response times, and improving customer service.-Our team upgraded the entire network infrastructure, including implementation of a fully redundant data network supporting disaster recovery and business continuity goals.-Created an IT disaster recovery site using virtual servers and redundant circuits to reduce downtime to less than 24 hours in the event of a disaster, significantly reducing the cost of IT recovery services.-Managed project to improve system security with new firewall, email gateway, and other security technology. As a result, we have experienced no down time due to worms or viruses, and had no successful system intrusions.-Created and modified policies and procedures in several areas including acceptable use policy, change management, security, incident response, remote access, and others.

Seattle, Washington, Us

-Recipient of the Ron Sharon Leadership Award in 2003.-Served on the Corporate Operations Committee with a charter to improve business processes, and increase revenues, EDIBTA, new business, and associate satisfaction.-Led the effort to evaluate, select, design, pilot, and implement a Customer Relationship Management (CRM) system. Successfully deployed a company-wide sales and marketing database using Web Services, resulting in more than a 100% increase in cross divisional sales, reduced marketing costs, and improved sales forecasting. Delivered on time and on budget.-Led IT staff in revamping service delivery methodology, and implementing a Help Desk system, reducing response times, and repairing damaged credibility. -Successfully executed an office move of over 100 people without any down time. Coordinated and managed cabling, physical plant, Internet and telecomm connections, and equipment relocation. -Managed the planning and integration of data and systems during the acquisition and merger of two companies.-Led effort to outsource all printing and copying functions leading to improved productivity, managed costs, and better service.-Completed software development project using Web Services to integrate disparate databases and legacy systems into a Corporate Reporting and Data Warehousing System. System produces automated consolidated reporting on revenues and business metrics for the first time in company history.-Delivered HIPAA security compliance, and assisted Kibble & Prentice clients with HIPAA consulting services.-Based on survey results, satisfaction with IT Department consistently ranked highest.

Rehovot, Il

-Using my own funds and entrepreneurial spirit, created an IT consulting firm in 1989 with two employees. At the peak in 1999, we employed thirty people.-Grew company to nearly $5M in revenue.-Established and executed complex business plans, motivated and developed employees, conducted and performed in every aspect of the business including engineering, design consulting, executive management, sales, marketing, finance, human resources, and operations. -Led company to earn authorizations as a Microsoft Solutions Provider, Novell Platinum Partner, and many others.-Led software development team on several complex multi-platform projects, including a $250,000 project for AEI Music, completed on time and on budget.-Impeccable reputation for quality and performance.