• Supervised and trained a small team of 1-4 receptionists, ensuring smooth daily operations and maintaining high standards of customer service.• Handle confidential and sensitive information with discretion and professionalism.• Processed and maintained patient records with accuracy, ensuring compliance with confidentiality regulations.• Coordinated with veterinary staff and management to streamline communication and scheduling, enhancing overall clinic efficiency.• Developed… Show more • Supervised and trained a small team of 1-4 receptionists, ensuring smooth daily operations and maintaining high standards of customer service.• Handle confidential and sensitive information with discretion and professionalism.• Processed and maintained patient records with accuracy, ensuring compliance with confidentiality regulations.• Coordinated with veterinary staff and management to streamline communication and scheduling, enhancing overall clinic efficiency.• Developed and executed training programs for new reception staff, fostering a knowledgeable and effective team.• Provide weekly and monthly KPI and income reports • File correspondence, process invoices, organize reports, route inquiries to appropriate parties, and always maintain a high degree of organization. • Provide calendar management; meeting planning, scheduling, and coordination on behalf of Doctors and others, as needed.• Anticipate, initiate, organize, and implement systems and procedures to efficiently manage projects, customer relationships, events and meetings. Show less

• Top 5 Sales in the year 2021 averaging $500,000 in gross revenue annually.• Assessed customer needs through detailed questioning and presented products to fill those requirements•Collaborated with team to develop effective, winning sales strategies•Followed up with recent sales customers to establish working relationships and brand loyalty•Expertise in customer relations to building robust solutions that enhance loyalty, promote retention and support revenue… Show more • Top 5 Sales in the year 2021 averaging $500,000 in gross revenue annually.• Assessed customer needs through detailed questioning and presented products to fill those requirements•Collaborated with team to develop effective, winning sales strategies•Followed up with recent sales customers to establish working relationships and brand loyalty•Expertise in customer relations to building robust solutions that enhance loyalty, promote retention and support revenue objectives.•Advanced relationship-building, influencing, and community building skills directly to customers Show less

This position supports the Store Manager in the overall operation of the Store by maximizing the sales potential, developing the Sales Associates and controlling both expenses and shrink.Essential Duties And Responsibilities Include The FollowingAssist the Store Manager in achieving store sales plan and profit.Provide leadership and support to the Sales Associates in order to ensure that all aspects of Guest service are being provided.Effectively merchandise, sign and price… Show more This position supports the Store Manager in the overall operation of the Store by maximizing the sales potential, developing the Sales Associates and controlling both expenses and shrink.Essential Duties And Responsibilities Include The FollowingAssist the Store Manager in achieving store sales plan and profit.Provide leadership and support to the Sales Associates in order to ensure that all aspects of Guest service are being provided.Effectively merchandise, sign and price the store in accordance with Company guidelines.Demonstrate and ensure that all Sales Associates understand product knowledge provided by the Home Office and are able to demonstrate this understanding with our Guests. Show less

• Managed communications plan, including public relations, on-air promotions and inserts• Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership• Formulated direct marketing activities and policies to promote products and services, working alongside advertising and promotion managers• Directed and coordinated production, processing, distribution, and marketing activities of the organization• Participate in and support quarterly… Show more • Managed communications plan, including public relations, on-air promotions and inserts• Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership• Formulated direct marketing activities and policies to promote products and services, working alongside advertising and promotion managers• Directed and coordinated production, processing, distribution, and marketing activities of the organization• Participate in and support quarterly business reviews• Comfort with a fast-paced and often rapidly-changing environment with a strong emphasis on individual contributions and execution excellence.• Negotiate contracts with vendors or distributors to manage product distribution, establishing distribution networks or developing distribution strategies. Show less

• Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities• Combine technical story telling with creating aesthetically pleasing and convincing visuals• Built and maintained relationships with peers and upper management to drive team success• Produced creative collateral to successfully share communication strategies and achieve public relations goals• Partner closely with TV networks to secure… Show more • Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities• Combine technical story telling with creating aesthetically pleasing and convincing visuals• Built and maintained relationships with peers and upper management to drive team success• Produced creative collateral to successfully share communication strategies and achieve public relations goals• Partner closely with TV networks to secure exclusive talent opportunities, including on-set visits, behind-the-scenes access, press junkets• Manage social media agencies in content, community management, paid media, and operations disciplines, and act as primary point of contact for internal existing customer marketing groups to ensure business goals are met Show less

• Proofread and edited work for grammar, style and accuracy.• Covered news events at various locations and delivered information in cohesive format on-air.• Built relationships with experts in various fields to create funnel for story leads and information.• Conducted interviews with various individuals to obtain valuable quotes for stories.• Presented coverage of breaking news and special events to viewers from onsite locations.